
Front Royal Buick GMC
Front Royal, VA
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492 Reviews of Front Royal Buick GMC
This is the 3rd time I have had my Canyon in for service and the 3rd time that tire rotation has been documented but not completed. The service advisor took care of the problem immediately after it was bro and the 3rd time that tire rotation has been documented but not completed. The service advisor took care of the problem immediately after it was brought to his attention, but that is not the point. I am very disappointed and will be booking in my next service at the Winchester GMC dealership. More
Staff is friendly and enjoy doing business with them, they take the time with their customers and answer any questions you may have. they take the time with their customers and answer any questions you may have. More
The dealership service center was really friendly, however I think they need a little help with organization and appointment management. After making an appointment to drop my car off for service Jaso however I think they need a little help with organization and appointment management. After making an appointment to drop my car off for service Jason couldn’t seem to find my appointment in the system. Luckily another tech was familiar with it and was able to pull the paperwork. Additionally, I had asked for my inspection to be done so I didn’t have to make 2 trips. When I picked up the car, the inspection had not been done. Overall, I was happy with the service, there just needs to be a little more attention paid to details. More
Referring to the Service Department:Accommodating, Professional ,Informative, dressed appropriately, waiting area needs attention-it appears similar to an empty storage room-scrub the area, pleasant c Professional ,Informative, dressed appropriately, waiting area needs attention-it appears similar to an empty storage room-scrub the area, pleasant coat of paint & about 3 relaxing wall pictures. Give the staff a bathroom elsewhere-service associates continually walking thru-not appropriate. Thank you More
AAA grade service by everyone. Easy to set appointments. Excellent programs like the car service maintenance, you pay up front of course but afterwards all you need to do is rememb Easy to set appointments. Excellent programs like the car service maintenance, you pay up front of course but afterwards all you need to do is remember to take your car in, It’s been covered. More