
Front Royal Buick GMC
Front Royal, VA
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492 Reviews of Front Royal Buick GMC
Kendra was my first point of contact weeks before the purchase and she provided me with some valuable information. Heather and Derrick were awesome during the sale. Heather had the vehicle ready for me purchase and she provided me with some valuable information. Heather and Derrick were awesome during the sale. Heather had the vehicle ready for me when I arrived. The paperwork was at a minimum. It was truly a no fuss process, and probably the fastest I’ve ever bought a new vehicle. I especially liked that they had folks available to drive my new vehicle home since I kept my older vehicle. Heather was very patient as we went through hoops to secure my GMC military discount. Derrick wasn’t pushy, and I liked that. More
Check Engine Light came on in my 2015 Lacrosse during my wife's trip back from Dulles Airport with our grandson------when I received her cell phone call at my work on that day (November 8th) I told her I wo wife's trip back from Dulles Airport with our grandson------when I received her cell phone call at my work on that day (November 8th) I told her I would contact Front Royal Buick/GMC immediately------when I did, Shane Mitzel (Service Manager) told me to have her stop by since the dealership was the direction she was driving from-----he told me he would do a diagnostic test and we would go from there--------he presented to me what to do and all turned out well in just 3 hours!-----Thank you so much Shane and Jason! More
I purchased my Camry at this dealership in 2015 and have always used them for servicing the car and my pickup. Have never had an issue with the work done. always used them for servicing the car and my pickup. Have never had an issue with the work done. More
We trust this dealership with all of our service needs! Satisfaction and customer service from sales, parts and repairs...They put you front and center! They service my GM vehicles and my wife's 2014 AUDI Satisfaction and customer service from sales, parts and repairs...They put you front and center! They service my GM vehicles and my wife's 2014 AUDI (like Cloudy) :-) We settled here in 2006 and this wasn't the standard back then! They have improved so dramatically and they continue to strive to deliver their best service to their customer base. Don't take my words for it...Go see for yourself! More
Excellent service. Service department answered all questions regarding my vehicle. Very professional and frendly staff Service department answered all questions regarding my vehicle. Very professional and frendly staff More
The staff are very friendly and provided a thorough explanation of the service check light and what parts needed to be ordered. I was completely satisfied. explanation of the service check light and what parts needed to be ordered. I was completely satisfied. More