Fritts Ford - Service Center

Brought my F-150 in for my oil change and everything went fine. It took a little while but was the Friday before the 4th of July. I just wish they would take appointments for oil changes because I work in LA fine. It took a little while but was the Friday before the 4th of July. I just wish they would take appointments for oil changes because I work in LA and don’t have set days off More

Brought my vehicle in on multiple occasions for various issues. Unless there is a check engine light on, Mechanics can never find anything wrong but are happy to charge you for test driving it. issues. Unless there is a check engine light on, Mechanics can never find anything wrong but are happy to charge you for test driving it. More

Took in my Explorer for a recall notice item and oil change. They identified an issue in my engine (turbo related) and they fixed it. change. They identified an issue in my engine (turbo related) and they fixed it. More

Have used Fritts Ford service for the past 4.5 years. They are god about keeping me informed of progress and checking up on satisfaction. They are god about keeping me informed of progress and checking up on satisfaction. More

I drive close to an hour to have service done at Fritts Ford. The work is always done right the first time. The tech writers and cashiers are always friendly and answer any questions I have. I believe the Ford. The work is always done right the first time. The tech writers and cashiers are always friendly and answer any questions I have. I believe the young lady that wrote up my service order was Terrie. Regrettably I missed seeing Don Tucker this last visit. More

From day one the individual I worked with was from the body shop . Joey Toth kept me informed on the progress of parts ordering, availability of parts and the target finish date. I was very pleased. body shop . Joey Toth kept me informed on the progress of parts ordering, availability of parts and the target finish date. I was very pleased. I am very pleased with the finished repairs. More

Although everything went fine with my complimentary first service, you should (as a dealership) devise a way that allows the technician to operate the vehicle safely without moving a seat that does not have service, you should (as a dealership) devise a way that allows the technician to operate the vehicle safely without moving a seat that does not have memory. It seems my car is always serviced by the shortest technician on the property - I can barely fit in the car after a service. Trivial but frustrating. More

My service advisor Thomas was friendly and very helpful. I originally came in for one recall and ended up leaving with 2 recalls fixed. I had asked him what time would this be done. He told me late aftern I originally came in for one recall and ended up leaving with 2 recalls fixed. I had asked him what time would this be done. He told me late afternoon. I told him my daughter needed my car because she was going to Las Vegas. I called him at noon and was pleasantly surprised my car was done . He even rushed it so I was able to pick up my car Thanks Thomas! More

I had to take my c-max in twice for the same issue however it was properly diagnosed and the problem was solved. I spoke with Mark, the Quick Lane manager the second time. All is good. however it was properly diagnosed and the problem was solved. I spoke with Mark, the Quick Lane manager the second time. All is good. More

This dealership has always been professional, friendly, and fast. I would recommend this dealership to anyone looking for a Ford vehicle or looking for service to their Ford vehicle and fast. I would recommend this dealership to anyone looking for a Ford vehicle or looking for service to their Ford vehicle More