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Fritts Ford - Service Center

Riverside, CA

4.2
119 Reviews

119 Reviews of Fritts Ford - Service Center

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June 04, 2022

My truck brand new F150 was damaged in transport from the factory in Michigan and needed repair. The body shop manager Manuel stepped right up and had it fixed right away. Toya the Customer service rep made More

by TIMOTHY-NELSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manuel Mejia and Toya Smith
May 04, 2022

Update: 5/4/22. Fritts Ford has gone above and beyond making things right. My Mach-E is working and looking good like when I got the car a year ago. They gave me More

by drave78
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny; Steve
March 07, 2022

But Fritts Ford doesn’t repost the bad reviews or reach out to the customers that are unsatisfied with their service? Here’s my post incase your “overlooked” it just like my other emails and complaints: M More

by drave78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
Mar 31, 2022 -

drave78 responded

Dan Ravé Update: 3/31/22. Fritts Ford has reached out to me to resolve my ongoing issues. They have been communicating and keeping me updated with the repairs on my Mach-e. My service rep. Steve has been very courteous. I will update my post once everything has been resolved in the next couple of days. Thank you Fritts Ford!

May 04, 2022 -

drave78 responded

Update: 5/4/22. Fritts Ford has gone above and beyond making things right. My Mach-E is working and looking good like when I got the car a year ago. They gave me an complimentary install of BlueCurise and it's working great. Thank you again to the whole team that help me out with my situation.

December 02, 2021

My service advisor did a good job of keeping me updated. He was able to get the work completed earlier than expected and at a reduced cost. More

by Mr H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
November 27, 2021

Outstanding Customer Service! Fritts Ford always make you feel like you're their top priority no matter what. They make sure all your car needs are taken care of from bumper to bumper. I am on my second car More

by Elaine M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Arfman sales, Greg Johnson Service Advisor
November 11, 2021

I arrived without an appointment and the Service Team was great in communicating how long it would take as well as promptly taking care of the service. More

by Luis Enrique Aguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
November 04, 2021

Great customer service and vehicle was repaired like they said, a week and half very good job. More

by Robramu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toth
October 31, 2021

Absolutely excellent service. I drove 1.5 hours to get there and was very happy with their service. More

by dntsusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingred
October 18, 2021

Service Advisor Gil was very professional and friendly and kept me informed throughout the whole process. More

by jjovel413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil
September 27, 2021

Professional Technical Service was provided. Positive interaction with the Professional Technical Service Representative. Thank you. More

by ScoRoWob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri
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