Fritts Ford - Service Center

Door was hitting on my Bronco. Warranty Covered under warranty. Manuel handled it while I waited. Warranty Covered under warranty. Manuel handled it while I waited. More

Very professional, he explained everything I asked. Very good customer service and work was completed when he said. I've been coming to this dealership for almost 20 years.Greg and another guy who is n Very good customer service and work was completed when he said. I've been coming to this dealership for almost 20 years.Greg and another guy who is no longer there, are the best service advisors I've dealt with. More

Vanessa and April did a great job very good and knowledgeable Give them a raise knowledgeable Give them a raise More

We have had hit & miss experience with Fritts. We really just want to stay local. Had great experience this time with receptionist, sales & mechanic. The payment process was simple & the two ladie We really just want to stay local. Had great experience this time with receptionist, sales & mechanic. The payment process was simple & the two ladies were super nice. Problem was diagnosed & solved in timely manner. Thanks again! More

I scheduled the appointment on line and received a text confirmation the next day. While in service Vanessa contacted me to inform me of items needing g attention, I picked up my vehicle just after 3pm. Ev confirmation the next day. While in service Vanessa contacted me to inform me of items needing g attention, I picked up my vehicle just after 3pm. Everything was professional and seemless. I'm happy with the service I received. More

Very good customer service! !! 👍 They told us we need to wait for 2 hours, job's done one hour & 45 minutes! !! 👍 They told us we need to wait for 2 hours, job's done one hour & 45 minutes! More

I would recommend the service department to many of my friends if they asked for a recommendation friends if they asked for a recommendation More

Consistent with getting me updated with the service, easy to talk to, always understanding my concerns, and honest. to talk to, always understanding my concerns, and honest. More

I had a check engine light and a recall that needed to get taken care of and Steven got it taken care of with very little hassle. get taken care of and Steven got it taken care of with very little hassle. More

Helpful and efficient. The courtesy driver is great! The car was serviced in the expected time. The courtesy driver is great! The car was serviced in the expected time. More