Frisco Chrysler Dodge Jeep Ram - Service Center

Shady addons are said to be mandatory. Paint and interior and extra key fob added to loan. Was told "corporate" forced it Rude employees parking vehicles rude and inconsoderate. Paint and interior and extra key fob added to loan. Was told "corporate" forced it Rude employees parking vehicles rude and inconsoderate. More

David was absolutely amazing! I originally went to grapevine Dodge and it was the worst experience I have ever dealt with but when I walked into Frisco Jeep, Dodge and met with Da I originally went to grapevine Dodge and it was the worst experience I have ever dealt with but when I walked into Frisco Jeep, Dodge and met with David I knew I was in the right place. What a seamless, stress free experience. Thank you so much David!!! More

Tyler worked hard to get the parts and repairs done in a timely manner. Glad he’s my service writer. timely manner. Glad he’s my service writer. More

Chris Mallas gave excellent service. Went through our service completely. Will directly ask for him at next service. Went through our service completely. Will directly ask for him at next service. More

I appreciated the quick service and great communication! Everything was taken care of and I’ll be back. Everything was taken care of and I’ll be back. More

Provided all the information and service for me to purchase my car. Will definitely recommend this dealership. purchase my car. Will definitely recommend this dealership. More

Chris Malhas assisted me with my Jeep Wrangler's service repair and he did an excellent job. The one thing that impressed me the most was his follow up after I picked up my Jeep. Chris contacted me several repair and he did an excellent job. The one thing that impressed me the most was his follow up after I picked up my Jeep. Chris contacted me several days after I picked up my Jeep just to check in and make sure things were done right. Really appreciated the follow up, you really don't see that much anymore so thank you Chris! More

Great help from Tyler, service was time efficient. Everyone was kind, will return again & refer friends Everyone was kind, will return again & refer friends More

Outstanding service! Davis is always so helpful and upfront with all options and pricing. I will definitely be returning. Davis is always so helpful and upfront with all options and pricing. I will definitely be returning. More

7 days went by before they contacted our warranty company (Ethos Group - most expensive warranty $7,000, and we were told by the dealership there were no exclusions) who then went on to deny our claim for a (Ethos Group - most expensive warranty $7,000, and we were told by the dealership there were no exclusions) who then went on to deny our claim for a faulty back window leaking on the 2022 Ram Trucks (class action lawsuit was filed then dismissed). Since they waited so long, we incurred rental charges for 7 days that we had to cover ourselves. Also, the part they installed below the window was just hanging there and laying near the floorboard...it wasn't even attached to the wall of the cab. It was a $200 part that cost us $1400 for them to 'install' that wasn't even installed. My husband had to install it correctly. We won't being buying Dodge again, nor Ethos warranties More