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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,622 Reviews
Call Service Center (855) 768-9103

1,622 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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April 15, 2024

Great experience. Got my car in and out in a very timely manner and made a plan for outstanding items. More

by acsinger2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad you had a smooth visit at Frisco Chrysler Dodge Jeep Ram. We hope our planned resolutions for outstanding items suit your needs.

April 14, 2024

I brought my Chrysler Pacifica in for repair and Hunter was my service advisor and he kept me updated and answered all my questions throughout the repair process. The dealership does fantastic work and the More

by David DeMattia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for appreciating the hard work our team does at Frisco Chrysler Dodge Jeep Ram. We're glad Hunter's communication satisfied your queries during the Chrysler Pacifica repair process. Your kind words have been shared with our service department and we look forward to serving you again in future.

April 14, 2024

Very professional service. Informed about all the work being done to my vehicle. Thank you More

by Kennybest70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback about the professionalism of Frisco Chrysler Dodge Jeep Ram's service department. Your trust in our team regarding updates on vehicle maintenance is valued.

April 14, 2024

Drew was pleasant from the beginning and easy to reach and made me feel comfortable talking shop with him. Very uncomplicated experience. More

by adamkouyoumjian
Recommend Dealer
Yes
Employees Worked With
Drew Lippincott
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the 5-star rating. At Frisco Chrysler Dodge Jeep Ram, we take pride in maintaining an open and informative environment for all our customers. Your positive feedback with our team member is genuinely appreciated.

April 13, 2024

Fast! Efficient and very inform-able. Tyler LaCara was the best. Nicest and polite and very knowledgeable. I will definely use this dealership agsin. More

by Nelda Chambley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler LaCara
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind review and praise for our team's efficiency and knowledge. Frisco Chrysler Dodge Jeep Ram values customers like you. Thank you for acknowledging our effort to offer polite and caring service.

April 13, 2024

A very dedicated dealership. Entire team dedicated to offering a pleasant experience. They leave you feeling appreciated and happy. More

by hcabrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Your satisfaction is paramount to Frisco Chrysler Dodge Jeep Ram. We're glad our team could demonstrate their diligence and ensure you felt valued during your visit. Thank you for the 5 stars.

Apr 16, 2024 -

hcabrock responded

They’ve shown how committed they are to everyone requiring their assistance. Their environment is always, and consistently showing their readiness from when their doors are unlocked.

April 13, 2024

Excellent service. Excellent service. Excellent service. Excellent service. Excellent service. Excellent service. Excellent service. Excellent service. More

by jason@ccs-ntx.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear about your positive experience with our service at Frisco Chrysler Dodge Jeep Ram. Thank you for the recognition.

April 13, 2024

They went out of their way to find parts to repair my truck and kept me in the loop the whole time. More

by mtimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - service
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback. Our team at Frisco Chrysler Dodge Jeep Ram always strives to keep communication open during the repair process. We're glad we could assist with your truck needs.

April 12, 2024

Hunter was great. Communicated well. Service was timely and vehicle seems to be fixed. Thank you. More

by ou_fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter in Service
Report | Print
Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased you had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram. We take pride in our communication and timely service. Drop by if the need for vehicle assistance arises again.

April 12, 2024

Worst customer service ever, they don't communicate at all. don't answer calls, don't understand the situation. More

by Jumma asif
Workmanship
Service Time
Recommend Dealer
No
Report | Print
Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, I appreciate you taking the time to share your review with us here at Frisco Chrysler Dodge Jeep Ram. When you have an opportunity, I would like the chance to speak with you about the level of customer service and communication you have received from our team. Please contact me directly at your convenience. Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

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