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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,130 Reviews

1,130 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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September 23, 2024

Good service. I had a question related to the transmission and powertrain and they addressed it appropriately. More

by jamespatrickmeredith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear you had a positive experience with us at Frisco Chrysler Dodge Jeep Ram. We look forward to your next visit!

September 23, 2024

Salesman was great. Helpful with questions and no run around. The service guys were great with a few small issues post sale. Thanks again. More

by Ao15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Bruneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyon Alizna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for choosing Frisco Chrysler Dodge Jeep Ram. We’re glad to know our team was helpful throughout your experience and with the follow-up service. Wishing you many enjoyable miles ahead.

September 22, 2024

The service was pretty good. Great service. Time was a little long for an oil change. More

by josephsteele1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Sep 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your feedback. We appreciate your patience and will aim to improve our service time at Frisco Chrysler Dodge Jeep Ram.

September 22, 2024

Another good service experience at FCDJR. Hunter Pearce was my service advisor, and he delivered exceptional service. More

by edjarrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Pearce
Sep 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback. We appreciate your recognition of our service team at Frisco Chrysler Dodge Jeep Ram. Wishing you all the best.

September 22, 2024

Awesome service. They found 2 things that another dealer in this area had done wrong when they serviced my vehicle in the past. More

by GaryC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Sep 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for choosing Frisco Chrysler Dodge Jeep Ram. We’re glad to hear our team provided great service and addressed the issues correctly for you. Take care!

September 21, 2024

Had my oil changed, it was easy to set up so I could get in and out in a timely manner. More

by thorin2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey
Sep 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear you had a smooth experience with the oil change. Thanks for choosing Frisco Chrysler Dodge Jeep Ram.

September 21, 2024

They checked my vehicle out the next day and were very helpful. They did what I asked and I am very pleased. Derrick and the mechanic explained to me in detail what was done and I am confident in there wo More

by mleath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your trust in Frisco Chrysler Dodge Jeep Ram. We're glad our team could assist you and keep you informed. We appreciate the kind words about their detailed work.

September 21, 2024

Chris took care of me. I got prompt clear communication about my services, what was needed and why. I got my truck back on the road working perfectly. More

by JHISCHKE_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear your truck is back on the road and running well. Thanks for sharing your positive experience with Frisco Chrysler Dodge Jeep Ram. We appreciate you!

September 20, 2024

I brought my Jeep in for a state inspection and maintenance. Davis Pham and his team were awesome in helping getting everything done. More

by MRTRUONG991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Sep 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your review. We're glad our team could assist with your Jeep’s state inspection and maintenance at Frisco Chrysler Dodge Jeep Ram. Have a great day!

September 20, 2024

The service I have received since purchasing my vehicle has been awful! I cannot get someone to respond to my requests. More

by mel janes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Truong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am not sure of others names, Gene Aloi
Sep 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Mel, Thank you for sharing your feedback. I would like the chance to speak with you about your experience with our Sales Team and the level of customer service you have received after the purchase of your vehicle. Please reach out to me directly with your preferred method of contact so we can discuss this. Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

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