Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,614 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
Excellent customer service and care. I was pleased with the results and service provided. The representative was professional and knowledgeable. I was pleased with the results and service provided. The representative was professional and knowledgeable. More
Quick service. Fixed a problem other techs hadn’t been able to remedy. Jeep drives much better than it had been previously. Fixed a problem other techs hadn’t been able to remedy. Jeep drives much better than it had been previously. More
Service was great. What wasn’t great was the bill. I got a tire rotation and balance for $60 (plus oil change covered under warranty) The bill was for $80 and What wasn’t great was the bill. I got a tire rotation and balance for $60 (plus oil change covered under warranty) The bill was for $80 and included $5 doc fee and 14 service fee for making an appointment? (Plus tax) That’s a 33% markup on the $60 service! And those fees are xx. $5 bucks to share my oil change and tire rotation history with other dodge dealers ? Who cares. That’s crap. $14 charge for making an appointment? Why would you charge a customer for coming to your store and giving you business? That’s moronic. I don’t mind paying dealer prices for quality services but don’t charge me xxxx-off fees or I’ll go elsewhere. Build your xxxx fees into your service charges I don’t want to see them. More
From buying my truck to my first service appointment, everything has been silky smooth with this dealer. No complaints and I've been happy from start to finish. everything has been silky smooth with this dealer. No complaints and I've been happy from start to finish. More
I have had some problems with them in the past but decided to try one last time and they exceeded my expectations this time. No hard sell on extra unneeded services, service completed within the time decided to try one last time and they exceeded my expectations this time. No hard sell on extra unneeded services, service completed within the time they said and price was reasonable! More