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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,130 Reviews

1,130 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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September 26, 2024

I went for warranty work, oil change and tire rotation on my Cherokee. My service advisor was Brian Foltz. He as courteous, knowledgeable and during the time my vehicle was in the shop, he followed up with c More

by gdominguez69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Holtz and Joe Paez
Sep 27, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience at Frisco Chrysler Dodge Jeep Ram. We're happy to hear our team provided excellent service and follow-up, ensuring your Cherokee received top-notch care during the warranty work, oil change and tire rotation. We look forward to serving you again in the future.

September 26, 2024

I always ask for Hunter in the service center! He goes out of his way to take excellent care of us! He is the main reason I continue to have my Jeep serviced in Frisco (as the Rockwall location is More

by lynn.sk.fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Sep 27, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for continuing to trust us with your Jeep. We’re glad our team goes the extra mile for you here at Frisco Chrysler Dodge Jeep Ram. Wishing you a great day!

September 26, 2024

Fast, fantastic service. Probably the besy and most painless car buying experience I’ve ever had. More

by mikemccr
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear that you had a smooth experience at Frisco Chrysler Dodge Jeep Ram. Your feedback is valuable; take care!

September 25, 2024

I went in to get my oil change. My device advisor was Derrick Johnson. He was very fast efficient and got me in and out. I only come to this dealership for my service needs. More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
Sep 25, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate your loyalty and trust in Frisco Chrysler Dodge Jeep Ram. Take care!

September 25, 2024

Brian did an excellent job of making sure our vehicle was taken care of quickly. More

by dpatron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
Sep 25, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear you had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram. We appreciate your kind words and high rating.

September 25, 2024

Better customer service. There was a couple reps doing nothing at least 2 per office but nobody acknowledged me. I had to send my husband to go ask for help for an oil change More

by juanamejia84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Sep 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your experience with our Service Team. I would appreciate the opportunity to discuss the customer care you received during your recent oil change. Please contact me at your earliest convenience. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

September 24, 2024

Frisco Chrysler Dodge Jeep Ram Always responds quickly, works efficiently, and Chris has helped me navigate repairs with ease! 10/10 More

by Mariah Farley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris -Service
Sep 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your commendation. Our team strives for efficient service, and we’re glad to hear Chris was helpful with your repairs. Thank you for the 10/10 rating from Frisco Chrysler Dodge Jeep Ram.

September 24, 2024

Brian Foltz , did a great job of communicating with the extended warrenty company to get everything covered. Thank you again Brian for everything you did to communicate to get my tire fix and replace it . More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian foltz
Sep 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Great to hear our team was able to help with your extended warranty and tire replacement. We appreciate the high rating and your kind words, thank you for choosing Frisco Chrysler Dodge Jeep Ram!

September 24, 2024

Continue to take my 2018 Jeep Grand Cherokee to Frisco CDJR for their exceptional service. Been taking it there for 6 years now. They are top notch! More

by htodd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Lindsey (Drive Manager)
Sep 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your continued trust in Frisco Chrysler Dodge Jeep Ram. We appreciate your loyalty and look forward to servicing your 2018 Jeep Grand Cherokee for many years. Have a great day!

September 23, 2024

Chris Malhas, Assistant Service Drive Manager, did a great job of communicating with the extended warrenty company to get everything covered. Thank you, clChris! More

by reevesmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
Sep 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the feedback. We're glad our team could assist with everything at Frisco Chrysler Dodge Jeep Ram.

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