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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.3
842 Reviews

842 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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September 28, 2023

Davis is always great to work with. Takes great care of my vehicle and I’m timely fashion More

by gdgarza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Sep 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review of Frisco Chrysler Dodge Jeep Ram! We are happy to learn that you continue to have efficient experiences with our Service Team and we hope you take care.

September 28, 2023

Steve and Sam were very helpful with respect to getting our vehicle in for recall service. More

by robertpsmiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Bruneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Houston
September 28, 2023

Relatively quick service answered all my questions everything went well. customer service was good. 15. More

by dsp19042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Bruneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brice Phillips and Jake Kelly, William Martin
Sep 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you so much for your five-star review. We are happy to learn that you received timely and communicative service from our Service Team at Frisco Chrysler Dodge Jeep Ram and we would be honored to assist you with anything else.

September 28, 2023

Dealership was very efficient and fast with service . Even had a complimentary car wash which a great surprise. More

by esthermayo43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Oropeza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stevan Garza
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Ogbe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Lippincott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Barr, William Martin, Brinn Middlebrooks, Charles Bradley, Cullen Gilmore, Vinny Attaguile
Sep 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the favorable review. We are pleased that you had a positive experience with our Service Team here at Frisco Chrysler Dodge Jeep Ram. We appreciate your noting the very efficient service and convenient car wash you received.

September 26, 2023

Davis is an outstanding service advisor, friendly, informative, knowledgeable..was in and out. Recommend this dealership. More

by rochellelucero79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis pham
Sep 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Rochelle, thank you for your amazing review and recommendation. We are so glad that you received outstanding, knowledgeable assistance from our Service Team at Frisco Chrysler Dodge Jeep Ram and we hope you take care.

September 25, 2023

Always a pleasure dealing with Chris and the service team. I worked with Hunter this past appointment and had a great experience. Great communication, efficient, and required service performed. More

by TJracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Hunter
September 19, 2023

Dodge always provides good service im proud to be a frisco dodge customer!!!! Have a blessed day! More

by Joel Morrison II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
Sep 22, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Joel. Our reputation is a top priority of Frisco Chrysler Dodge Jeep Ram. Positive reviews like yours are what we always strive for, thank you.

September 15, 2023

Came in for my new jeep maintenance and was treated great ! The young man explained all of my maintenance schedule to me, and answered all my questions. He did not treat me unkind, despite my lack of knowle More

by n2vetts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 16, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing this positive review of your experience with our Service Team here at Frisco Chrysler Dodge Jeep Ram. We enjoyed reading how the maintenance for your new Jeep went so well with our team. Thank you for noting how they explained your maintenance schedule and answered all of your questions. It brings us joy to know how well you were treated and of the kindness you experienced. Your feedback is greatly appreciated and we hope you choose us again for any future service needs.

September 11, 2023

WORST EXPERIENCE I HAVE EVER HAD AT A DEALERSHIP! You kept my Jeep for a week and no one would return my calls, no one would reach out to me. It was the most frustration i have ever dealt with!! It w More

by al2marshalAl
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
Sep 12, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Please know that we take your feedback seriously here at Frisco Chrysler Dodge Jeep Ram and when given the opportunity, I would like to speak with you about the level of communication you received from our Service Team when bringing your Jeep in for service. Will you please email me your preferred contact information so we can discuss this further? Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

September 01, 2023

So to my surprise I found out complimentary oil changes expire which makes no sense since you really shouldn’t need to go through 5 oil changes in 2 years but hey that cool I get it. So it will be the 89 s More

by Joeilliano714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Sep 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, It would be greatly appreciated to have the chance to speak with you regarding your concerns with our Service Team and pricing. I ask that you send me your preferred contact information so that I can reach out to you. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

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