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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.3
844 Reviews
Call Service Center (855) 768-9103

844 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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October 01, 2023

Brice is always top of game with customer service great dealership to meet all needs More

by tonya.hawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Attaguile
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Oct 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello and thank you for this wonderful five-star review! We are thrilled our team of professionals provided great customer service to ensure all of your needs were met. Please reach out to Frisco Chrysler Dodge Jeep Ram if we can be of any further assistance.

Oct 11, 2023 -

tonya.hawkins responded

Love the customer service here. Love working with Bryce in the service department.

Helpful
October 01, 2023

Brice was very responsive and quickly solved the issues with my Jeep. He kept in contact and answered every question. More

by snetzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Report | Print
Oct 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello and thank you for this amazing five-star review! We are thrilled our Service Team was communicative and answered all of your questions. We're glad the issues with your Jeep were resolved quickly, and please reach out to Frisco Chrysler Dodge Jeep Ram if we can be of any further assistance.

Helpful
October 01, 2023

Hunter is great to provide the customer service. We are new to this area.his service is awesome More

by shyamkaroor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Oct 03, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello and thank you for this wonderful five-star review! We are thrilled our Service Team of professionals provided great customer service and efficient service to your vehicle. Please reach out to Frisco Chrysler Dodge Jeep Ram if we can be of any further assistance.

Helpful
October 01, 2023

When I received my car the AC wasn’t working. They took it back in while I waited. Now, my car is overheating and there is a click in my struts they replaced. Plus AC still makes a thumping noise More

by kevinroy954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person was great but mechanics were not
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Oct 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Kevin, Thank you for taking the time to share this feedback. I would like to speak with you regarding the AC repairs our Service Staff performed on your vehicle, as well as the state of your vehicle upon return to you. Please use the email below to send me your preferred contact method. I hope to connect with you soon, Robert Stickles Service Manager robertstickles@greenwayauto.com

Helpful 1
September 30, 2023

Jake was a pleasure to deal with. He was always on point and kept me updated on the service of my vehicle. Thank you Jake More

by dh_7305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Oct 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review and rating. We strive to provide informative and precise service at Frisco Chrysler Dodge Jeep Ram and are glad that our Service Team did just that. Please let us know if there is anything else we can do for you!

Helpful
September 30, 2023

Gave great service and answered my questions in a highly satisfactory manor. Would highly recommend. More

by Southernbeau88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pham
Report | Print
Oct 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review and recommendation for Frisco Chrysler Dodge Jeep Ram. We are so glad that you received great service from our staff and we would be honored to assist you with anything else.

Helpful
September 30, 2023

Muy mal servicio. Experiencia de no volver a vivir. No les importa cliente .mejor dejaría mi carro al yonker no lo llevaría con ellos More

by lfrubio803
Recommend Dealer
No
Employees Worked With
Gaven
Report | Print
Oct 01, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take all customer feedback seriously here at Frisco Chrysler Dodge Jeep Ram and appreciate you taking the time to share yours. I would like to connect with you regarding your experience with our Service Team and the customer service they provided you. Please use the email I have provided to send me the best contact method to reach you. I look forward to learning from you, Robert Stickles Service Manager robertstickles@greenwayauto.com

Helpful
September 30, 2023

The dealership and service writer Gavin were very clear and provided any information I needed, They were very quick to do the work and provided a rental vehicle. After the work was completed I received a p More

by doclark.1440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin, Davis
Report | Print
Oct 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review. We're delighted to read about your positive experience with our dealership and especially with the Service Team. Knowing that our team was clear, informative, and efficient in their service reinforces our commitment to excellence. We understand the importance of timely communication and the convenience of a rental vehicle, and we're pleased to have met your expectations. It's great to know that your vehicle is running smoothly after the service. We appreciate your feedback and look forward to serving you again in the future here at Frisco Chrysler Dodge Jeep Ram.

Helpful
September 30, 2023

Great service. Everyone was professional and courteous. I look forward to a continued relationship with this dealership. More

by DAVE_BURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Martin
Report | Print
Oct 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your glowing review. Our Service Team is elated to see that we were able to provide such great service for you in a professional and courteous manner. Frisco Chrysler Dodge Jeep Ram looks forward to your continued loyalty. Have a wonderful day.

Helpful
September 30, 2023

I was so impressed by the customer service I received here. Brice was beyond helpful and took time to explain everything to me. His service was exceptional. More

by fergusonokc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice in Service
Report | Print
Oct 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review. We're pleased to read about your impressive experience with our customer service, particularly with our Service Team. Knowing how we went above and beyond to ensure clarity and provide exceptional service is truly rewarding for us. We take pride in ensuring our customers are well-informed and satisfied with their interactions. Your feedback is valuable, and we look forward to assisting you again in the future here at Frisco Chrysler Dodge Jeep Ram.

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