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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.3
844 Reviews
Call Service Center (855) 768-9103

844 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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October 08, 2023

Well, when I left I felt ripped off. The service guy who served me even made a conscious effort to obscure the actual cost from me. A wheel rotation, oil change, fuel filter and cabin fi More

by manisiaosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall his name
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Oct 09, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take your feedback seriously here at Frisco Chrysler Dodge Jeep Ram and I would appreciate the opportunity to speak with you about your experience with our Service Department regarding your subsequent charges for a tire rotaion, oil change, and fuel and cabin filter service. Please email me your preferred contact information so we can discuss this further. Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

Helpful 1
October 07, 2023

It's always slow for someone to come out and help you when you get there and pick up. I'm not sure why their manager allows customers to stand there and wait. Mechanic's don't take their time and do good More

by dannybr30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 08, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Danny, thank you for your business and feedback. We truly appreciate your patience and are glad that once you were helped our Service Team assisted you in a timely manner. Please let us know if there is anything else we can do for you at Frisco Chrysler Dodge Jeep Ram.

Helpful
October 06, 2023

Davis Pham and the Entire Service Department Staff are The Greatest. I've been around so I write from experience More

by your.vncv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Bruneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany , Tabias Jackson, Vinny Attaguile
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Helpful
October 06, 2023

Fast and professional service. Great service provider. No issues with repairs and service. All good More

by crsjws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Kelley
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Oct 07, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive review. The Service Team here at Frisco Chrysler Dodge Jeep Ram always strives to provide excellent customer service. It brings us joy to know that you received a fast five-star service experience here with us. We appreciate your business and look forward to your next visit.

Helpful
October 05, 2023

Great follow up and service with Hunter in the service department. Very please with and will return. More

by jprobertson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter service dept
Report | Print
Oct 06, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello and thank you for this fantastic five-star review! We are thrilled our Service Team ensured you and your vehicle were well taken care of during your visit, and followed up with you afterwards. Thank you for your business, and please reach out to Frisco Chrysler Dodge Jeep Ram if we can be of any further assistance.

Helpful
October 05, 2023

Provided service more than expected and they completed parts replacement correctly.and cleaned properly. Thanks More

by ajit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
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Helpful
October 05, 2023

Davis lack of communication is not good. Lacks customer service skills. When approached day one he showed no interest. I decided to just have him do what needed to do to prevent something More

by ejimenez031674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Helpful 2
October 04, 2023

My experience with this dealership has been great. They were upfront and honest. The customer service has been amazing so far. More

by Lthom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Lippincott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Kelly
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Helpful
October 04, 2023

Hunter is an excellent service advisor and I hope I get to work with him next time I come in. More

by STEVEN.STAFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter (service advisor)
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Oct 04, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we are so happy to know that our Service Team was able to provide an excellent experience on your visit. Thank you so much for the awesome review and 5 stars. If you ever need any help with your vehicle in the future, Frisco Chrysler Dodge Jeep Ram will be here for you any time.

Helpful
October 03, 2023

David was excellent to work with and accommodating. Helped us understand the different packages and knew how find the one we wanted. Also was easy on the negotiation without pressuring us. Good expe More

by JWDKTX
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Ogbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron in Finance.
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Oct 04, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we really appreciate your positive review. It is pleasing to know that our Sales Team was accommodating and excellent to work with during your experience at Frisco Chrysler Dodge Jeep Ram. Your business is valued and we look forward to seeing you again in the future.

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