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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.3
850 Reviews
Call Service Center (855) 768-9103

849 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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October 14, 2023

Everything went great smooth sailing. I even waited on it, and I got it done quickly. More

by rdo972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Phillips service department
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Helpful
October 14, 2023

Easy to work with, Drew was a good communicator and made to sales easy to achieve. More

by robert@usminc.us
Recommend Dealer
Yes
Employees Worked With
Drew Lippincott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we're so glad to see that you felt the service here at Frisco Chrysler Dodge Jeep Ram was communicative and enjoyable! Our Sales Team takes pride in treating our guests with care, so thank you for taking the time to share.

Helpful
October 13, 2023

Great dealership and professional service team. Especially Davis Pham he is always helpful and trustworthy. More

by v_limon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pham
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Helpful
October 13, 2023

Just took my truck in for scheduled maintenance. I worked with Davis and he had my truck in and out with no issues. I appreciate the professional treatment and quick turnaround. More

by k dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham, Robert Stickles
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October 12, 2023

Got both of my safety recall done with service manager Davis. Quick process and excellent service. More

by Lili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
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Oct 13, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Lili, we're glad you're happy with the way we do business here. Thank you for the excellent five-star review of the quick process of getting your safety recall done! Please don't hesitate to reach out to us here at Frisco Chrysler Dodge Jeep Ram in the future if you need any further auto-related assistance from our Service Team.

Helpful
October 12, 2023

Nice guy I worked with. But techs could not fix a problem they created when they completed routine maintenance. More

by Cust1
Recommend Dealer
No
Employees Worked With
Drew Lippincott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to share your feedback. When you have the chance, I would like to speak with you about the level of service you received from our Service Team regarding your repair following your initial routine maintenance. Please email me your preferred contact information so we can discuss this further. Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

Helpful
October 12, 2023

I worked with the salesman named Phillip and the sales manager named Steve, they were both extremely nice kind people, and doing business with them was great! I would recommend anyone go see them for a n More

by jd29
Recommend Dealer
Yes
Employees Worked With
Stephen Bruneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Barr
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October 11, 2023

Hunter is very helpful and explains the process to what needs to be done. I appreciate his time and patience each time I take my vehicle for any service. More

by JCPenagos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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October 11, 2023

Hunter was awesome and really helped me out. Kept me updated daily until my truck was ready. More

by bencsimon10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Oct 11, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your five-star review of Frisco Chrysler Dodge Jeep Ram, Ben. We are ecstatic to learn that our staff provided you with communicative assistance throughout your experience with our location and we would be honored to work with you again in the future.

Helpful
October 11, 2023

It is a fantastic dealership. Best customer service I have ever experienced. My advisor was awesome. More

by BRETTNELSONR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
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Oct 12, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing this positive review of your experience with our Service Team here at Frisco Chrysler Dodge Jeep Ram. We enjoyed reading how your time with us was the best customer service you've ever experienced. Your feedback is greatly appreciated.

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