Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,109 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
Took my vehicle in for check engine light. Scheduled for an appointment. Did not hear anything until an email at about 3pm that day. Never received a call from Hunter. Next day Did not receive Scheduled for an appointment. Did not hear anything until an email at about 3pm that day. Never received a call from Hunter. Next day Did not receive any communication until I called to find the status as I needed the vehicle back the next day. Stated the repair could not be completed. I went to pay for the fix in full and pick up my car. Arranged to have the vehicle brought back in on the 31st. Car was dropped off on the 30th so tech would have entire day for repair. Receive a text on the 31st at about 1pm that my vehicle could not be repaired that day and would need to remain until the following day and would be ready by midday. More
They worked with us to get the work done that needed to be done. They also went the extra mile to submit request for warranty claims for the work. Great Job! be done. They also went the extra mile to submit request for warranty claims for the work. Great Job! More
Repair an electrical issue I frequently work with Davis but he was with another client when I dropped in for an unscheduled repair. They took care of the issue and were in constant communication to let me but he was with another client when I dropped in for an unscheduled repair. They took care of the issue and were in constant communication to let me know how things were going More
Well i had a coupon for 74. 00 oil change. They charged me 90.00. Which was still charging me 115.00 and taking off 25.00 which gives you the 90.00. I have been coming to this lo 00 oil change. They charged me 90.00. Which was still charging me 115.00 and taking off 25.00 which gives you the 90.00. I have been coming to this location since i purchased my 2023 Jeep Grand Cherokee in September of 2022. I had to get to my son's game which is why i didn't talk to anyone yesterday. I'm a school teacher and plan on calling after work today. Thanks! More
Why should anyone schedule an appointment at 8am when a service person doesn't even approach my car until 8:20. Then it takes almost 3 hours to do an oil change that jiffy lube does in 30 minutes. The leve service person doesn't even approach my car until 8:20. Then it takes almost 3 hours to do an oil change that jiffy lube does in 30 minutes. The level of service I had should have been done quickly and efficiently if your dealership managed their calendar and honored appointments. More