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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,109 Reviews

1,109 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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January 31, 2024

Very helpful throughout the process. Walked me through the new car and did the test drive. Very nice man. Highly recommend More

by WV.MCMENAMIN
Recommend Dealer
Yes
Employees Worked With
David
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that our team at Frisco Chrysler Dodge Jeep Ram made your car buying experience a smooth one. Thanks for highly recommending us!

January 31, 2024

Took my vehicle in for check engine light. Scheduled for an appointment. Did not hear anything until an email at about 3pm that day. Never received a call from Hunter. Next day Did not receive More

by andrewandrasko
Recommend Dealer
No
Employees Worked With
Hunter
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Andrew, We appreciate you bringing this to our attention. I would appreciate the chance to speak with you about your overall experience with our Service Team. Please email me your contact information at your earliest convenience. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

January 31, 2024

Picked up my truck after regular service and next morning check engine light popped on.... More

by ferozmoloo
Recommend Dealer
No
Employees Worked With
Ryan
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your satisfaction is important to us here at Frisco Chrysler Dodge Jeep Ram, and I would appreciate speaking with you to learn more about your feedback regarding your recent visit with our Service Department, as well as your subsequent concern regarding your check engine light. Will you please email me your preferred contact information so we can discuss this further? Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

January 31, 2024

Friendly and knowledgeable This is the only place I bring my vehicles as they are trustworthy, Friendly and knowledgeable More

by trishie1021
Recommend Dealer
Yes
Employees Worked With
Davis
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate the trust you place in Frisco Chrysler Dodge Jeep Ram for all your vehicle needs. It's our pleasure to provide knowledgeable and friendly service. Thank you for sharing.

January 30, 2024

They worked with us to get the work done that needed to be done. They also went the extra mile to submit request for warranty claims for the work. Great Job! More

by beth_322
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about the extra effort from our team at Frisco Chrysler Dodge Jeep Ram with warranty claims. Great to know you were satisfied.

January 30, 2024

Ryan was very helpful and kept me informed on the status of my car I will ask for Ryan again More

by SHERRYMCCLUNG
Recommend Dealer
Yes
Employees Worked With
Ryan Parrish
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We value your feedback, and it's great to hear about your experience with our team. Here at Frisco Chrysler Dodge Jeep Ram, we're dedicated to communication and helpful service.

January 30, 2024

Repair an electrical issue I frequently work with Davis but he was with another client when I dropped in for an unscheduled repair. They took care of the issue and were in constant communication to let me More

by chris.buccambuso
Recommend Dealer
Yes
Employees Worked With
Malachi & Davis
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear you valued our diligent communication and successful repair efforts this time around, even without your regular team member. At Frisco Chrysler Dodge Jeep Ram, we strive for excellent service at every visit. Thank you for your support!

January 30, 2024

Well i had a coupon for 74. 00 oil change. They charged me 90.00. Which was still charging me 115.00 and taking off 25.00 which gives you the 90.00. I have been coming to this lo More

by lashune.brent
Recommend Dealer
No
Employees Worked With
Hunter
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Lashune, We value your feedback here at Frisco Chrysler Dodge Jeep Ram. At your convenience, I would like to speak with you about your concerns regarding the charges you received from our Service Team for an oil change. Please email me your preferred contact information so we can discuss this further. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

January 30, 2024

Too much noise from construction. Would be nice to have the minor work finished in an hour. More

by DLCONLINE
Recommend Dealer
Yes
Employees Worked With
Hunter
January 30, 2024

Why should anyone schedule an appointment at 8am when a service person doesn't even approach my car until 8:20. Then it takes almost 3 hours to do an oil change that jiffy lube does in 30 minutes. The leve More

by ryancantor
Recommend Dealer
No
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your satisfaction is our goal here at Frisco Chrysler Dodge Jeep Ram. When it is convenient for you, I would like to connect with you to address your wait time with our Service Department for your oil change appointment. Would you mind sending me your preferred contact information so we can discuss this further? Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

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