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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.3
1,112 Reviews
Call Service Center (855) 768-9103

1,112 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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March 22, 2024

Excellent communication, great customer service. Knowledgeable and very respectful of our time, had the problem fixed and went above & beyond in helping get the problem resolved. Overall fantastic s More

by jennifer.herediacollins
Recommend Dealer
Yes
Employees Worked With
Ryan Parrish
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Jul 08, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recognizing the excellent communication and great customer service at Frisco Chrysler Dodge Jeep Ram. It's great to know our team addressed your issues effectively and respected your time. We appreciate this positive feedback on their effort to go above and beyond.

March 22, 2024

Henry was low key and very helpful. I didn't have a chance he was so smooth. More

by djdevany
Recommend Dealer
Yes
Employees Worked With
Henry
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Jul 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear our team could assist you seamlessly. Thanks for choosing Frisco Chrysler Dodge Jeep Ram.

March 22, 2024

I arrived 15 minutes early and it took 20 minutes for someone to come out. After more than an hour, my vehicle hadn't moved. So I left. I was told an appointment was just to get my vehicle in line. I cou More

by ericjsiren
Recommend Dealer
No
Employees Worked With
Lester
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March 21, 2024

Very friendly and quick service. Was personally checking on my truck and giving me updates. More

by dynamictowing786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil sherry, Lester 5 stars
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear you valued our prompt service and personal touch at Frisco Chrysler Dodge Jeep Ram. We always aim to keep customers fully informed about their vehicles. Thank you for your positive review!

March 20, 2024

Everyone was professional and helpful. Davis was exceptional and the tech did an excellent job. More

by gravydog22
Recommend Dealer
Yes
Employees Worked With
Davis pham
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your review. It's great to hear our team—including the technician—met your expectations. We at Frisco Chrysler Dodge Jeep Ram prioritize professionalism and helpfulness.

March 20, 2024

Friendly environment as soon as I stepped through the doors Offered me water and asked if I knew what I was showing for and that his goal was to make sure he's was working for me More

by GOAT
Recommend Dealer
Yes
Employees Worked With
Luke Gaskin
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recognizing our friendly environment here at Frisco Chrysler Dodge Jeep Ram. We're glad our team met your needs and gave you a positive experience. Our goal is always to work for the customer's satisfaction.

March 20, 2024

The dealership is dog xxxx but Davis is an incredible service manager The sales team is so bad I wouldn't ever consider buying a car there, but Davis has always been exceptional and I don't hesitate to c More

by Chrisutah
Recommend Dealer
Yes
Employees Worked With
Davis
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Apr 10, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for your positive feedback about our Service Department. Please feel free to reach out to us if you'd like to discuss your interactions with our Sales Team. We value your business and hope to continue providing excellent service to you in the future. Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

March 19, 2024

Ordered radio in January and received finally after almost 2 months.Said it would be here 1/28. While Jeep was getting radio installed it was damaged in service and is now in your body shop getting new More

by jeffmassie
Recommend Dealer
No
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Mar 22, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience. Can you please contact me at your earliest convenience? Robert Stickles Service Manager robertstickles@greenwayauto.com

March 18, 2024

Very knowledgeable, & friendly. Nice place to bring my working van in. My service advisor & technician are very knowledgeable & friendly. More

by artusa168
Recommend Dealer
Yes
Employees Worked With
Davis Pham
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Jul 14, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for choosing Frisco Chrysler Dodge Jeep Ram to service your van. It's great to hear about the positive experiences with our team. We look forward to assisting you again.

March 18, 2024

Polite,prompt, informed. Davis was very polite prompt and informed about what I needed to have to be performed and it was done and I am satisfied with the work. More

by brett.d.wong
Recommend Dealer
Yes
Employees Worked With
Davis
Report | Print
Jul 14, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank glad to hear you were satisfied with the service provided by our team. We pride ourselves on keeping well-informed and efficient at Frisco Chrysler Dodge Jeep Ram. Thank you for your feedback!

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