Frisco Chrysler Dodge Jeep Ram - Service Center

The experience was very nice. The staff gave us a very warm welcome. Derek was the one who helped us with the purchase. He showed us the Jeep Compass. explained every detail, the The staff gave us a very warm welcome. Derek was the one who helped us with the purchase. He showed us the Jeep Compass. explained every detail, the differences between trims and knowing our requirements to recommend us the best suitable trim. He was very patient and respectful towards costumers. We had visited quite a few dealerships and Derek was the best of them all. Rated 10/10 More

Both Lester Jenkins and William Kissam provided an experience that valued us as loyal customers. experience that valued us as loyal customers. More

Great service advisor. Jake was great communicator and knowledgeable about service history and recalls. Will return for service in future Jake was great communicator and knowledgeable about service history and recalls. Will return for service in future More

Excellent location! Easy to get to. It was my first time and the service advisors stepped out to help me out and understand the process. They walked me to the waiting ar Easy to get to. It was my first time and the service advisors stepped out to help me out and understand the process. They walked me to the waiting area, which was nice even though they're undergoing construction. Can't wait to see what it looks like finished! Communication was great throughout the service and I went away with a truck all fixed up. Gaven was great to work with! More

Davis has made servicing here very easy for me. His communication was great with all the updates His communication was great with all the updates More

Good turn around time, easy to located and find. Car was done faster than expected. Car was done faster than expected. More

nice and friendly services I got good experience with Ryan, he is nice and friendly Ryan, he is nice and friendly More

The experience was excellent. Ryan called me when the found the problem as well as told me the cost his team did good work on my car Ryan called me when the found the problem as well as told me the cost his team did good work on my car More

My first time here. David did a very good job explaining the service I requested David did a very good job explaining the service I requested More

For the second consecutive visit I have had a xxxx of a time with this service department. For the second consecutive time I've had poor communication & felt like I was forgotten about. This last visit I d time with this service department. For the second consecutive time I've had poor communication & felt like I was forgotten about. This last visit I dropped my truck off on 2/22 I started out with James Bohn. AFTER 2 WEEKS thank goodness Ryan Parish took over for my vehicle. If there is one positive experience it was Ryan. He's the only one who gave a xxxx about me & keeping me updated on a regular basis. Ryan deserves a 10 out of 10. I got my truck back on 3/11 thanks to Ryan & the service tech going above & beyond after the fact. With this being the second consecutive visit with major communication issues & the fact it took over 2 weeks for both visits & without loaners offered, I will not be coming back due to the lack of communication & length of service. If I was offered a loaner or rental I would consider coming back, but I'm afraid those are not options & not something I would like to test again. Again Ryan is awesome & you need about 20 Ryan's. More