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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,247 Reviews

1,247 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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November 04, 2024

Friendly environment and helpful staff, but after service was done to my truck an unfamiliar noise is coming out of the engine. More

by sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 06, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Sergio, We are glad to learn about the friendly and helpful experience you had with our Service Team. However, I would like to speak with you about the status of your vehicle. Please send me an email with your contact information so we may discuss this in greater detail. Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 03, 2024

These guys only want a sale. They suck. I would never send anybody to this place More

by shane1glock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your review for us. We are always looking for ways to improve and I would appreciate the opportunity learn more about your feedback regarding our Sales Team. Please contact me at your earliest convenience. Sincerely, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

November 03, 2024

The Service advisor, Mr. Johnson was great and kept me on informed on the progress of the work being performed on the car. I always have a great experience with this dealers More

by jejenkins365
Workmanship
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
Nov 05, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad to know our team kept you informed. Thanks for trusting Frisco Chrysler Dodge Jeep Ram with your vehicle needs.

November 02, 2024

Took my Jeep Cherokee in for service. They identified an issue that needed attention and remedied. Great experience this round More

by rbanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fultz
Nov 05, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the kind words about your Jeep Cherokee service at Frisco Chrysler Dodge Jeep Ram. Our team is glad to have assisted you.

November 02, 2024

Had a great experience! I arrived at the dealership at 9:30am and I was driving away in my new car around 11:00am! Everyone was very polite and respectful of my time and con More

by Marco Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Jones Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ravi Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear that you enjoyed your experience at Frisco Chrysler Dodge Jeep Ram. It's wonderful that our team made the car buying process smooth and efficient for you. Wishing you many happy miles in your new vehicle.

November 02, 2024

Davis was great. Repairs complete when promised and all work was done. No issues with repairs More

by frederickfortenberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Nov 05, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to know that you had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Enjoy your well-maintained ride!

November 01, 2024

David Pena was excellent - David was able to get my truck in a little earlier than planned and kept me updated as to when it would be ready. Its nice to find a place with CUSTOMER SERVICE !!!!!! I will be ba More

by Scott R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pena
Nov 05, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your great review of Frisco Chrysler Dodge Jeep Ram. We appreciate your feedback and are glad you enjoyed the service from our team.

November 01, 2024

My service representative Davis provided excellent service as usual for a recall fix on my truck. The fix was completed as promised in 30 minutes and washed afterwards as I requested. More

by dfox01
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Nov 04, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for confirming our quality service at Frisco Chrysler Dodge Jeep Ram. We always aim to meet your expectations.

November 01, 2024

Love the service, Hunter is a great service advisor he usually goes out of his way to take care of me. This time helped by another advisor as Hunter was off that day, he too was a great great guy. More

by t.bolanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Nov 05, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear our team took great care of you at Frisco Chrysler Dodge Jeep Ram. Your feedback is appreciated and will be shared here. Thanks for sharing your experience with us!

October 31, 2024

Outstanding service. Tyler and Mike go above and beyond to take care of their clients. More

by ckuhney94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the kind words about our team at Frisco Chrysler Dodge Jeep Ram. We appreciate your feedback and support.

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