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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,114 Reviews

1,114 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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May 02, 2024

Great experience. Friendly staff and service advisor. It was nice that they had a shuttle ready to go immediately to get a ride to work at 7 am More

by derekjfairchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback about our team and shuttle service at Frisco Chrysler Dodge Jeep Ram. Thank you for taking the time to share your great experience with us.

May 02, 2024

Thank you for the great service! !! Tyler did a great job for us and we appreciate it! More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about the service at Frisco Chrysler Dodge Jeep Ram. We're glad to hear our team excelled in their roles and we hope to maintain your trust.

May 02, 2024

Tyler my service tech as very good follow up was excellent ccvccccxxxxxxxxxxxx. Xxx xxx xxxx xxxx More

by jsander9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler services
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback regarding our team's service at Frisco Chrysler Dodge Jeep Ram. We strive to uphold excellent communication and follow-ups. Thanks for your review.

May 01, 2024

Excellent service and great customer service with smooth and efficient process. Would highly recommend the team More

by rbaskerville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to know our team provided a smooth, efficient process here at Frisco Chrysler Dodge Jeep Ram. Thanks for your high recommendation!

May 01, 2024

Sean C was Excellent. He provided service and his follow up has been really impressive. More

by adriangrimes2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cabutage
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're grateful for your kind words. Our team at Frisco Chrysler Dodge Jeep Ram takes pride in providing excellent service and value the importance of efficient aftercare. Thank you for choosing us.

May 01, 2024

Luke is the man! Nailed it. He listened to each of my concern and invited me to the dealership. At the end we left with the car we wanted. A Gt charger. Thanks for th More

by muzammilkazmi86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team could help you secure a GT Charger. It's encouraging to know that Frisco Chrysler Dodge Jeep Ram was able to address your concerns and provide an accommodating dealership experience. Thank you for your review.

May 01, 2024

I bought the vehicle online all I had to do was sign off, I guess they knew they had the sale already and showed me to my new car and left. They didn’t even bother showing me the ropes to the car, they didn’ More

by javier.perez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Wilett, Drew Lippincott
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Customer satisfaction is our main concern. I would like to speak with you about the level of customer care you received from our Sales Team when purchasing a vehicle. Please reach out to me at your earliest convenience. Best regards, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

April 30, 2024

They just don’t seem to be good anymore. They tried selling me something that I didn’t even need that cost 9000.00. More

by wszczurek83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know the name
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Here at Frisco Chrysler Dodge Jeep Ram, we truly value customer satisfaction. I would like the chance to learn more about your recent experience with our Service Department. Can you please send me your contact information so we can discuss your feedback in greater detail? I would appreciate it. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

April 30, 2024

This dealership told me my rear brakes were a safety concern and were in critical condition. Because of how expensive it was in comparison to going to a local shop, I declined the new brakes from the de More

by JD5100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We value you feedback here at Frisco Chrysler Dodge Jeep Ram. Given the opportunity, I would like to speak with you about your overall experience with our Service Team regarding the rear brakes on your vehicle. Please provide me with your best method of contact so we can discuss this further. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

April 30, 2024

Tyler did a great job supporting us. Followed up with us multiple times. He kept us well informed More

by harryblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler LaCava
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're delighted to hear that our team provided support worthy of a 5-star experience at Frisco Chrysler Dodge Jeep Ram. We appreciated being able to keep you well informed. Your review is very valued.

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