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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,114 Reviews

1,114 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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May 15, 2024

Henry was a great salesman. I enjoyed my experience. I would recommend FCDR to my friends and family. More

by JESSICA.ANNE.CREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
May 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that you found our team member helpful during your visit at Frisco Chrysler Dodge Jeep Ram. We greatly appreciate your recommendations. Thank you for taking the time to leave a review.

May 15, 2024

Hunter and Lester have provided excellent service each time I have come in. Services have been done in a timely manner, and I have always been treated with respect. More

by lttlmsmft4
Recommend Dealer
Yes
Employees Worked With
Lester, Hunter
May 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words regarding the service at Frisco Chrysler Dodge Jeep Ram. It's our responsibility to ensure timely completion and respect in every interaction we have. Thank you for trusting us with this commitment.

May 15, 2024

I think the entire crew was very professional, they made it easy for me to buy my scat pack. I was in and out in less than an hour. Mr. Wood was very informative and helpful. 👍🏻 More

by jeremysumrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Bruneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martavious Wood
May 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It’s great to hear you found our team professional and efficient while purchasing your scat pack, and valued the information offered by them. Your kind feedback is appreciated at Frisco Chrysler Dodge Jeep Ram.

May 14, 2024

I had my Jeep serviced for the 4wd light. There were so many communication issues. Service tech never available. Ended up paying out of pocket cost on a "courtesy rental". Asked for a manager More

by Crystal
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Crystal, Please know that we take your feedback seriously. I would appreciate the opportunity to further discuss the level of communication that you have received from our Service Team regarding a 4WD light repair on your Jeep, as well as your feedback regarding a rental vehicle. Can you please reach out to me with your preferred contact information? Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

May 14, 2024

The service team was the best team of professionals Ive had the pleasure of servicing my vehicle with. More

by mstrclr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Great to hear our service team met your expectations at Frisco Chrysler Dodge Jeep Ram. We aim for all-round professionalism. Thanks for the acknowledgment.

May 13, 2024

Chris was attentive and did a grear job explaining the situation and when the car had to stay for repairs under warranty, he processed having a rental the same day. More

by Maria espinosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
May 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear about your positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Ensuring warranty-related issues are swiftly addressed and offering rentals is central to our service commitment. Thank you for the great review!

May 13, 2024

Don't think my request was followed. Asked to get wheel centered after alignment and was not corrected. More

by VAHOO21
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan parish
May 14, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram. I would appreciate the chance to speak with you about the tire alignment conducted on your car and the request to have your wheel centered made to our Service Team. Please email me your best availability to discuss this. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

May 12, 2024

Great customer service, appt was also on time. Few other things were presented to get serviced and explained in detail. More

by patrickaszako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
May 12, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear that you found our customer service and appointment timing satisfactory at Frisco Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if additional services explain in detail are required. We appreciate your 5-star rating.

May 11, 2024

They’re usually able to work me into a service appointment. I have no complaints about the work done on my car there. The shuttle service is convenient and reliable. More

by donnaegele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
May 11, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We value your feedback regarding the accessibility of our service appointments and efficiency of car maintenance at Frisco Chrysler Dodge Jeep Ram. We also appreciate your positive feedback about our dependable shuttle service. Thank you for choosing us.

May 11, 2024

My service rep, Davis Pham, is amazing. His advice and assistance is spot on. He is very efficient and respectful of my time and resources. More

by WILSONLIBERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
May 11, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive comments about the service at Frisco Chrysler Dodge Jeep Ram. It's great to hear that our team was efficient and respectful of your time. Thank you for sharing your experience.

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