Back

Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,114 Reviews

1,114 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

Sort by
May 17, 2024

Great service! I was able to get in and out within 45 minutes for an oil change. More

by chris h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan-Service
May 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for choosing Frisco Chrysler Dodge Jeep Ram for your oil change and noting our efficient service. We appreciate your feedback and value your time.

May 17, 2024

Kyle, my service manager was great on communication about my vehicle and made my experience simple. Wash and fuel was a very nice touch! More

by ewolbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
May 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience at Frisco Chrysler Dodge Jeep Ram. It's great to hear that our team's communication and additional services like vehicle wash and fuel met your expectations. We appreciate your feedback and look forward to assisting you again.

May 17, 2024

Ryan Parish always does amazing service! Recommend him as your advisor for all service needs! More

by jordan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
May 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recognizing the excellent service at Frisco Chrysler Dodge Jeep Ram. We value your recommendation and are proud of our team's dedication to quality service. Your feedback is greatly appreciated, and we look forward to meeting all your vehicle service needs continuously.

May 17, 2024

Dereck Ballinger was awesome. Made purchasing car smooth and easy. No hassles and no hidden costs or fees. He was up front with us no haggling for a better price needed. Defi More

by rrgrjcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dereck Ballinger. 10 stars
May 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback about the purchasing process at Frisco Chrysler Dodge Jeep Ram. We appreciate your recognition of our team's transparency and straightforward dealings. We value your business and are glad to hear that you had a positive experience with us.

May 17, 2024

Chris and the dealership made sure my vehicle was received cleaner that I dropped it off. More

by DEVAUGHN_JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Oropeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Bruneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevan Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzy Mamoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ogbe, Drew Lippincott
May 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience at Frisco Chrysler Dodge Jeep Ram. We are glad to know our team met your expectations with the vehicle cleaning process. We look forward to continuing to serve you in the future.

May 17, 2024

Prompt service and fast updates provided. Great communication and service. Next services suggested with mileage. More

by moniquegoodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevan Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in Service
May 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback on the prompt service and communication at Frisco Chrysler Dodge Jeep Ram. We appreciate your mention of the helpfulness in suggesting next services based on mileage. It's great to hear our team met your expectations.

May 17, 2024

The service department was great getting my truck serviced quickly and efficiently. Will gladly return next time my Ram needs service again. More

by Jack Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevan Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ogbe, Drew Lippincott
May 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with the service department at Frisco Chrysler Dodge Jeep Ram. We are glad to hear that your truck servicing was handled swiftly and efficiently. Your satisfaction is important to us.

May 20, 2024 -

Jack Smith responded

Chris Malhas was very courteous and helpful. He and his team answered questions I had and were able to give me recommendations for the issue I was having.

May 16, 2024

Jake provided such excellent service! Explained everything and made my experience with no hesitation. Thank you! More

by ajeesh_nair94
Recommend Dealer
Yes
Employees Worked With
Jake Kelly
May 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to know our team at Frisco Chrysler Dodge Jeep Ram met your expectations. It's pleasing to hear you found the explanations useful during your experience. We appreciate your positive feedback.

May 16, 2024

I made an appointment for an oil change and tire rotation. I arrived 15 minutes early and they took my car straight back. I was then quoted by Ryan Parish that it would be an hour to an hour and a h More

by cydneylane22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Parish
May 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram. I like the chance to speak with you about your experience with our Service Team regarding the subsequent wait time for the oil change and tire rotation performed on your vehicle, as well as your tire lock. Please reach out to me at your earliest convenience so we can discuss this. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

May 15, 2024

Great service. Great communication. Promised to have car back by end of day and deadline was met. More

by shlgarrido22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
May 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear you found the service at Frisco Chrysler Dodge Jeep Ram to be great, especially in terms of communication and timeliness. Thank you for your kind remarks.

...
35
...