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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,245 Reviews
Call Service Center (855) 768-9103

1,245 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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November 04, 2024

Good communication. Service completed quickly. Service was covered under warranty and I had minimal paperwork to deal with. More

by Howard_e2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
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Nov 05, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience with us at Frisco Chrysler Dodge Jeep Ram. It's great to know everything went smoothly with your warranty service.

November 04, 2024

Hunter stayed in constant communication with me throughout the process. It is frustrating having my truck in the same dealership for 3 visits to attempt to fix the same problem. I use the word atte More

by jeremiahgbarney
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Nov 05, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for mentioning our team's communication efforts. If you're still having issues with your truck, we encourage you to reach out again so we can help resolve this. Have a good day from Frisco Chrysler Dodge Jeep Ram.

November 04, 2024

Service adviser John was very pleasant to work with and alway kept me up to date on the progress. More

by Dlee1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John with Service
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Nov 05, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our team at Frisco Chrysler Dodge Jeep Ram. Stay safe on the road!

November 04, 2024

Had an awesome experience, Mike was great in helping finding us the right car, highly recommend More

by Ripu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram appreciates you sharing your experience. It's great to hear that our team was able to help you find the right car. If there's anything else we can do, let us know.

November 04, 2024

Honest and friendly. I have bought 2 trucks from them and get all my services done there. Top notch! More

by RAYMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your kind words. It’s great to know you trust Frisco Chrysler Dodge Jeep Ram with both purchases and services. We appreciate your continued support.

November 04, 2024

Excelent service and attendance. David’s help a lot is very good with his work More

by paoalarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
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Nov 06, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear you received excellent service. Our team takes pride in their work at Frisco Chrysler Dodge Jeep Ram. Thank you for sharing your experience with us.

November 04, 2024

There is not enough space to list all my concerns and issues here that contributed to my repeated poor experience. More

by jeaton_2004
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales people don't appear to work here anymore
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Nov 06, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is very important to us. I would like the chance to speak with you and learn more about your experience here at Frisco Chrysler Dodge Jeep Ram. Please reach out to me directly so we may discuss this further. Sincerely, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

November 04, 2024

Friendly environment and helpful staff, but after service was done to my truck an unfamiliar noise is coming out of the engine. More

by sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Nov 06, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Sergio, We are glad to learn about the friendly and helpful experience you had with our Service Team. However, I would like to speak with you about the status of your vehicle. Please send me an email with your contact information so we may discuss this in greater detail. Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 04, 2024

It was Okay- not a lot of help from anyone . Came in for a disability van but no follow up or price discussion almost like they didn’t want sell it or help. More

by mmr0032
Recommend Dealer
No
Employees Worked With
Those sales people are not listed
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Nov 05, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Our top priority here is customer satisfaction. I would like the chance to speak with you about the level of customer service that you were provided with when attempting to purchase a van. It would be greatly appreciated if you would kindly contact me directly at a time that works best for you. Sincerely, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

November 03, 2024

These guys only want a sale. They suck. I would never send anybody to this place More

by shane1glock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your review for us. We are always looking for ways to improve and I would appreciate the opportunity learn more about your feedback regarding our Sales Team. Please contact me at your earliest convenience. Sincerely, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

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