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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,116 Reviews
Call Service Center (855) 768-9103

1,116 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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July 14, 2024

Service was very fast and accomodations were very good as well. Will definitely come back again for service More

by Kiyawkiyaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback on the service speed and accommodations at Frisco Chrysler Dodge Jeep Ram. We appreciate your recognition of our efforts to provide satisfactory service. Looking forward to continuing to meet your expectations.

July 10, 2024

It’s been a month, they never entered the inspection into the system, so I cannot complete registration for the sticker. They won’t answer the phone OR texts now. I’ve left messages and never received a call More

by ahyder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle in service
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Jul 18, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We've reached out to get more information. Unfortunately, we do not have a record of this inspection being performed at our facility within the last 12 months. Can you please reach out to us so that we can discuss this in greater detail? Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

July 04, 2024

Chris was very helpful with my service and got me on the road again with great service. More

by Lazona
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from service department
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Jul 04, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience at Frisco Chrysler Dodge Jeep Ram. We are glad that our team was able to provide you with helpful service. We appreciate your feedback and look forward to assisting you again.

July 01, 2024

Ryan Parrish did a great job in getting my jeep fixed very efficiently. May Thanks More

by mattodavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parrish. Service
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Jul 01, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback on the service provided at Frisco Chrysler Dodge Jeep Ram. We're glad our team could efficiently assist in fixing your Jeep. We appreciate your gratitude and are here to help with any future needs.

July 01, 2024

They are very nice and help me whit everything l need and they explained everything More

by mcaslillo724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience at Frisco Chrysler Dodge Jeep Ram. We're glad we could assist and provide clear explanations throughout your visit. If you need further help, don’t hesitate to contact us.

June 30, 2024

I don't care for "service advisors" who don't have much mechanical knowledge, but you get that at all dealerships nowadays. Oh well. More

by deloryam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Jul 01, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your thoughts on our service advisors at Frisco Chrysler Dodge Jeep Ram. We appreciate your feedback and understand the importance of knowledgeable support. If there's anything specific you'd like to discuss, please feel free to reach out.

June 27, 2024

Tyler Letson is a horrible human being. Scammed me out of thousands on my vehicle! More

by wood694209
Recommend Dealer
No
Employees Worked With
Tyler Letson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Please know that we take our customer feedback very seriously here at Frisco Chrysler Dodge Jeep Ram. I would appreciate the chance to learn more about your experience with our Sales Team. At your convenience, please reach out to me directly so we can discuss this matter in greater detail. Sincerely, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

June 26, 2024

The representatives are very professionals. They helped me with my car and they explained everything to me. More

by giomaciastattoo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Oropeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Bruneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevan Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzy Mamoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ogbe, Drew Lippincott
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Jun 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with Frisco Chrysler Dodge Jeep Ram. It's great to hear that our team was able to assist and inform you effectively. We appreciate your feedback!

June 25, 2024

Charged me while my car still has warranty for its regular service and oil change More

by milad nabaei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Jun 27, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Milad, Please know that we take your feedback seriously. Our top priority is to make sure every customer drives off our lot with a positive experience and I would like the chance to address your feedback regarding your recent visit for an oil change and other repairs, as well as the price of the work performed by our Service Team. Can you please email me with your preferred contact information? Best, Robert Stickles Service Manager robertstickles@greenwayauto.com

June 24, 2024

Mopar as a whole has been extremely disappointing as I have been waiting for parts for months. More

by WHATSUPTJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
This individual is not responsible for the issues
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Jun 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to leave us a review. Please know your feedback is invaluable to us and I would appreciate the chance to speak with you regarding the status of the parts you ordered from our Parts Department. Can you please send your contact information to me when you have a moment? Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

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