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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,123 Reviews

1,123 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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July 31, 2024

Chris is excellent service advisor; strong communication skills. He provides customers with a great customer experience. More

by ThadS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas (Service Dept)
Aug 01, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you! At Frisco Chrysler Dodge Jeep Ram, our team is glad to provide a great experience.

July 29, 2024

Great service and follow up throughout my experience. I even had Hunter work my small dent and wheel claim programs I bought through my selling dealer, who is no longer in business. He came through fast More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your detailed review. It's great that our team helped you with the dent and wheel claim programs, staying within budget. Your new choice of service dealer sounds like a good fit—wishing you many smooth miles ahead from Frisco Chrysler Dodge Jeep Ram.

July 28, 2024

This dealership is friendly and is willing to help! Everything I needed completed was done in a timely manner. I woyod definatly recommend this dealership. More

by Carrie Hare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service: G Mabrey
Jul 28, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Happy to hear you had a positive experience at Frisco Chrysler Dodge Jeep Ram. Thanks for the recommendation and take care!

July 27, 2024

Derrick was professional and listened to my concerns while there. They got to the root of my problem and even fixed a recall that I had. The shuttle driver took me back home until my car was ready to be More

by Aleesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Oropeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Bruneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevan Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzy Mamoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick , David Ogbe, Drew Lippincott
Jul 28, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience at Frisco Chrysler Dodge Jeep Ram. We're glad our team could assist with your concerns and the recall, and that you found our shuttle service convenient. We look forward to helping with any future needs.

July 27, 2024

Service advisor is knowledgeable and courtesy Had excellent customer service skills and prompt with staying in touch and follow up More

by THOMOPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Service advisor
Jul 27, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram appreciates your kind words. Glad to hear our team was able to assist you effectively. Wish you all the best.

July 27, 2024

Chris was very communicative and efficient in solving our problems. He went above and beyond what we expected on a very courteous manner. More

by yaritzaortizcarrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
Jul 27, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our team. We're glad to hear you had a positive experience at Frisco Chrysler Dodge Jeep Ram. Wish you all the best!

July 27, 2024

Have been coming to Frisco Chrysler Dodge Jeep Ram ever since moving to McKinney 5 years ago despite the fact that there is a Jeep dealership much closer to my home. The service is always good and it has b More

by LTDAZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
Jul 28, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your loyalty over the years. We're glad to know our service has consistently met your expectations. Your feedback about seeing new service advisors is noted; we appreciate your understanding and support regardless.

July 26, 2024

Chris Malaga was a dream to work with. He was communicative through the whole process and made sure when we did have an issue to go above and beyond to fix it and remedy the issue. We are More

by LaurenLGPotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
Jul 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We love hearing about our team's dedication to customer satisfaction. Thank you for choosing Frisco Chrysler Dodge Jeep Ram and sharing this experience. All the best with your new vehicle!

July 26, 2024

Chris was great! Very helpful and exceptional service. Great experience all around- repeat customer for all our jeeps More

by whitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your great experience with us at Frisco Chrysler Dodge Jeep Ram. We appreciate your continued support and are glad to hear our team provided exceptional service. Wishing you safe travels in all your Jeeps!

July 26, 2024

Recall was fixed, parts were available and staff was ready at the time of my appointment. Thanks. More

by JOSE ALEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
Jul 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the kind words! We appreciate your feedback and are glad you had a good experience with our team at Frisco Chrysler Dodge Jeep Ram.

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