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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,125 Reviews

1,125 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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August 10, 2024

Very friendly. Reasonable wait time to talk to a service writer. Repair was done as promised. More

by rvdyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner Mahoney
Aug 10, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Frisco Chrysler Dodge Jeep Ram. It's great to hear that everything went smoothly with our service department. Take care!

August 10, 2024

I would like to leave a simple review, but I really object to being forced to give a review with a minimum word count. In future I will ignore all requests for reviews. More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey
Aug 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Robert, we appreciate you sharing your review. If you would like to discuss your feedback further, please contact us at your earliest convenience. Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

August 10, 2024

John was super helpful and call us to let us know about the problem our Jeep had. More

by gustavo.diamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - John
Aug 10, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that our team was helpful with your Jeep. Thanks for choosing Frisco Chrysler Dodge Jeep Ram. Take care!

August 09, 2024

Great customer service. Kept me up to date and actually did the work and got the vehicle back in great shape More

by vleandro09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Bruneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevan Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the excellent feedback. We appreciate your support at Frisco Chrysler Dodge Jeep Ram. Happy driving!

August 09, 2024

I had a horrible experience in the service center. I scheduled my appointment online and still ended up waiting 3 hours on an oil change. Communication was horrible. Even after I waited 3 hours for my More

by kmills_o9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Oropeza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Aug 10, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. I would like to speak with you about your recent experience with our Service Team regarding the time taken for your oil change appointment. Please send me an email with your contact information so we may discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

August 09, 2024

Fast turnaround and communication was good, good service department. Will definitely recommend to others. Thanks More

by anthonyamantine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in the service dept
Aug 10, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're pleased that you had a positive experience with our service department at Frisco Chrysler Dodge Jeep Ram. Feel free to reach out if there's anything else we can assist with.

August 08, 2024

Thank you Derrick Johnson for the awesome service! Great service advisor with attention to detail. More

by MrGreenwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
August 08, 2024

Great service - great communication! Casey Lindsey was awesome with getting my truck serviced and explaining everything in detail. Great experience from start to finish. Icing on the ca More

by timplackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Lindsey, William Kissam
Aug 09, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for sharing your positive experience with us at Frisco Chrysler Dodge Jeep Ram. We're glad our team could assist you so effectively, and we appreciate the praise for our shuttle service as well. Wishing you many happy miles ahead!

August 08, 2024

Davis Pham from services was so helpful to fix the issue with my Jeep renegade, he is always on top of the repairs and he's honest with diagnostics, I'd recommend him and this dealership for any service nee More

by alfredo E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Aug 09, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the kind words. Frisco Chrysler Dodge Jeep Ram appreciates your recommendation and is happy to hear you had a good experience with our team!

August 07, 2024

Service was prompt and the communication and work quality were good. They had the parts delivered the same day I arrived and also completed the work. More

by chrismillerckm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
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