Frisco Chrysler Dodge Jeep Ram - Service Center

Excellent communication, I knew what was going on with my jeep Repair every step of the way. They were able to work with me on cost since my vehicle is so old and just a basic form of transportation for me. jeep Repair every step of the way. They were able to work with me on cost since my vehicle is so old and just a basic form of transportation for me. More

Pham was excellent and super professional at his job. Definitely a great service provider here at Frisco Definitely a great service provider here at Frisco More

Gaven has been great to work with by keeping me informed of the repairs I’m having completed. of the repairs I’m having completed. More

Horrible service , extremely disappointed . When I first arrived it took almost 15 minutes for someone to greet me and then three different people said they would take care of me and nobody di When I first arrived it took almost 15 minutes for someone to greet me and then three different people said they would take care of me and nobody did. Eventually someone realized that I had an appointment and then started the paperwork and said a oil chandge and tire rotation would take about an hour and half and that I was #2 in line and would receive a call shortly which I never did so I called and and called and called and eventually I had to call a sales person to walk over and let someone know that I have not been taken care of and need immediate assistance. Eventually I got a text saying my vehicle was ready and come and pick it up. The manager was short with me and said no charge but I never got a work order to see what they actually did if they even did do an oil change. Very unprofessional and I was extremely dissatisfied with the service that I received and it would be very unlikely that I ever do business there again. More

Successfully repaired the problems on my car and answered all my questions. Was a very easy process and they did a great job. all my questions. Was a very easy process and they did a great job. More

Carey was awesome! He got me a loaner which was super important to me and the vehicle serviced super fast. He got me a loaner which was super important to me and the vehicle serviced super fast. More

Worked with me and helped resolve some issues with my jeep wave data, they were very helpful. jeep wave data, they were very helpful. More

The advisor Derrick was really helpful and understanding of my issue with my car and helped me fixed it with zero problems and also answered any questions I had. of my issue with my car and helped me fixed it with zero problems and also answered any questions I had. More

Carey was great! The service department didn’t vacuum my Jeep, but Carey made the experience easy. The service department didn’t vacuum my Jeep, but Carey made the experience easy. More

The experience at this dealership is pleasant. While it may take a minute for someone to notice you dropping off your car, once you get your service advisor, it s all good from there. I was kept While it may take a minute for someone to notice you dropping off your car, once you get your service advisor, it s all good from there. I was kept informed of everything happening with the car and when service was complete. I also appreciate getting an up to date invoice prior to paying the bill. More