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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,126 Reviews

1,126 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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August 22, 2024

I brought my car in for a few services. Carey Lindsey and the team were helpful. They addressed one issue and gave recommendations on the other services. Very thorough in their assessments. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Lindsey
Aug 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words about our team at Frisco Chrysler Dodge Jeep Ram. We're glad to hear you had a great experience with the services provided. Wishing you safe travels ahead.

August 22, 2024

I had a 9am appointment for tire rotation, oil change, and car wash. I showed up to Derek’s desk at 8:45am. Long story short I waited 2 hours, then asked him what the issue is. My car was never serviced. More

by bijan bader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek- Service Department
Aug 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, At Frisco Chrysler Dodge Jeep Ram, ensuring customer satisfaction is our utmost priority. I would appreciate the opportunity to discuss your recent experience with our Service Team regarding the oil change and car wash, specifically addressing the extended wait time and the quality of customer care you received. If you could kindly share your preferred contact details, it would be most helpful. Best Regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

Aug 26, 2024 -

bijan bader responded

214-405-7093

August 22, 2024

Got me in and out pretty fast for my oil change and tire rotation. Great customer service! More

by DAVIS.KGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you had a smooth experience at Frisco Chrysler Dodge Jeep Ram. Thanks for your review—have a great day!

August 22, 2024

Everyone was very patient and attentive. They answered all my questions and humored my dad’s dumb stories. More

by dcoonce88
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Henry Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan!
Aug 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We're pleased to know our team met your expectations at Frisco Chrysler Dodge Jeep Ram and that everyone enjoyed the visit.

August 22, 2024

always excellent service, very helpful and accommodating. my only go to place for my car! More

by Nitascha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Oropeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Bruneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzy Mamoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davis Pham, Brandon Ragland
Aug 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear about your positive experience at Frisco Chrysler Dodge Jeep Ram. Take care!

August 20, 2024

Chris Malhas has been a great advisor to answer all issues and concern on a timely manner More

by oa9015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
Aug 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We're pleased to know you've had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram.

August 20, 2024

Chris was great! He helped me by getting with the warranty company and getting some of the work covered More

by BTLBT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks a lot for sharing your experience. We're glad our team could assist you with the warranty company at Frisco Chrysler Dodge Jeep Ram. Take care!

August 20, 2024

Service advisor was very responsive and informative. He did not try to upsell me and didn't pressure me to accept services that I declined. More

by RVZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Aug 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience with us at Frisco Chrysler Dodge Jeep Ram. We’re glad our team could meet your expectations without any pressure. Wish you well!

August 19, 2024

Great service by Chris and his whole team out there! Reliable, fast and friendly. Bring your car here! More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
Aug 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your review of Frisco Chrysler Dodge Jeep Ram. We appreciate the recognition of our team's efforts. Wishing you well!

August 19, 2024

Hunter gave great service for my challenger. He kept me up to date on the status daily. More

by jcherri689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
Aug 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing. We're pleased to hear you appreciated the service on your Challenger at Frisco Chrysler Dodge Jeep Ram.

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