Frisco Chrysler Dodge Jeep Ram - Service Center

Horrible Service Department!!!! The amount of unprofessional repairs, advice & lack of communication with this department is UNREAL. I have no idea how this place is still in busines The amount of unprofessional repairs, advice & lack of communication with this department is UNREAL. I have no idea how this place is still in business with how they treat customers & your vehicle. We bought a car here a few months ago without ANY issues. The sales staff are awesome! If you ever need repairs, service, or diagnosis, GOOD LUCK. The operating manager takes no accountability for his advisors or "techs". These people are hourly workers who couldn't care less about your vehicle or concerns. You might have better luck going to the Walmart auto shop. I have run into issue after issue with these clowns. Not worth the headache! More

As always, a dealer is only as good as their service....and service is only as good as the service advisor. I pass by another Ram dealer to go to Frisco Ram for Robbie. Robbie is the only person service....and service is only as good as the service advisor. I pass by another Ram dealer to go to Frisco Ram for Robbie. Robbie is the only person I will go to for the past 4 years. He is the best and as a business owner, makes me feel like I am his only customer. More

Quick & friendly service. Found salesman Jaylon online, and he did an awesome job of communicating with us and finding a deal that was spot-on the car of my wife’s dreams. We flew from the Amarillo area ju and he did an awesome job of communicating with us and finding a deal that was spot-on the car of my wife’s dreams. We flew from the Amarillo area just to buy from this car lot; that’s how great they were & how well they treated us! More

Cody took the time to explain what was currently needed and upcoming care for my Jeep, the benefits of choices and great options for prices and payments. Outstanding customer service. This is definitely and upcoming care for my Jeep, the benefits of choices and great options for prices and payments. Outstanding customer service. This is definitely the place to buy and service your vehicle. More

Whenever I come in for service here, I'm always treated as a VIP. It was great seeing and working with Cody. He is phenomenal and goes way beyond the cal of duty in terms of customer service. While you're as a VIP. It was great seeing and working with Cody. He is phenomenal and goes way beyond the cal of duty in terms of customer service. While you're vehicle is being serviced, Cody keeps you abreast of the status and asks if there is anything else that you need during the interim. They're always running some savings deal that he will inform you of as well. Once your service is done, Cody makes sure that his customers get the VIP exit by having your vehicle parked just outside the Service Department. If it's cool outside your AC is cold and if its cold outside your heat is running for you. Please do what y'all have to do to keep Cody there (BIG BONUS) and happy. I also enjoyed meeting and talking with Brad (the head Service "Boss"). He meets, greets and talks with customers who are getting their car serviced. He definitely has a knack for customer service. He is also a keeper. More

Frisco’s new service manager from Atlanta will not honor any commitments made by the previous service manager. Good luck to others. We won’t be going back and I even have a prepaid service plan. any commitments made by the previous service manager. Good luck to others. We won’t be going back and I even have a prepaid service plan. More

Always had exceptional service from this dealer. I will drive the 30-40 minutes to get to this location as opposed to the one around the corner from us. drive the 30-40 minutes to get to this location as opposed to the one around the corner from us. More

Customer service excellent. Knowledge of my vehicle coupled with a willingness to investigate or confirm an issue is a winning formula. Have a relationship with this dealer over 3 Jeep vehicles and hig coupled with a willingness to investigate or confirm an issue is a winning formula. Have a relationship with this dealer over 3 Jeep vehicles and highly recommend it. I trust them to be truthful and straightforward. All personnel are friendly and courteous. More

Parrish in the service department was very attentive and polite and answered ally questions The driver that took me home was very cautious and attentive polite and answered ally questions The driver that took me home was very cautious and attentive More

Christopher Mertz is an asset to the company. Great service, very personable. Service executed effectively and efficiently. Would definitely return. Individual deserves raise and accommodation. Went ab service, very personable. Service executed effectively and efficiently. Would definitely return. Individual deserves raise and accommodation. Went above and beyond. This service department rules! More