Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,130 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
Normally the service centre is poor, unfriendly and disorganised. Robert Stickles, the manager, doesn’t answer emails or messages so is where the problem starts. What a light in the tunnel was worki disorganised. Robert Stickles, the manager, doesn’t answer emails or messages so is where the problem starts. What a light in the tunnel was working with Brian Folz, the youngest guy there- excited, happy and really trying to look after you. More people like him and this dealership will turn around. What a pleasure and I really hope he stays. Thanks to him I will be back. More
Lyon and everyone in the dealership were diligent in their responses and professional at every turn! their responses and professional at every turn! More
Sale man, Cedric was great and very helpful. Unforntunately, I am got unlucky and have to come to to dealer twice for dings repair and smell oof coolant leak. Found out by service adviser that t Unforntunately, I am got unlucky and have to come to to dealer twice for dings repair and smell oof coolant leak. Found out by service adviser that the coolant residues all over engineer bay was from the prvious fixed before my purchased. More
Former Service Advisor no longer there but was welcomed with open arms by Chris. Though the tracking of my vehicles status was delayed everything was good. Time of work while being serviced was a bit lengt with open arms by Chris. Though the tracking of my vehicles status was delayed everything was good. Time of work while being serviced was a bit lengthy but overall I’m pleased with the service done and the knowledge provided by the service advisor. More
2+ Years I’ve gone to Frisco for the care of my jeep. The service is always great and the service folks are always personable and helpful. When I’m ready to buy again, this will be my go-to dealership! The service is always great and the service folks are always personable and helpful. When I’m ready to buy again, this will be my go-to dealership! More
The waiting area was nice, the staff pleasant, coffee area was clean. The work was done in a timely manner and I was kept informed along the way about what was going on and how long to expect it to take. area was clean. The work was done in a timely manner and I was kept informed along the way about what was going on and how long to expect it to take. More
Awesome customer service was greeted right when I showed up to the dealership, Chris M addressed all of my concerns and helped me choose what service to perform on the car up to the dealership, Chris M addressed all of my concerns and helped me choose what service to perform on the car More