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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,250 Reviews

1,250 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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November 12, 2021

Davis Pham is very kind. and helpful. He is a nice and Davis Pham is very kind. and helpful. He is a nice and friendly as well More

by vicsun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis pham
Nov 13, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, thank you for these kind words for our team here at Frisco Chrysler Dodge Jeep Ram.

November 10, 2021

I followed Service Advisor Davis Pham over here from his previous dealership. He’s excellent and clearly communicates throughout the entire process- which for me, is huge. Highly recommend this place and Da More

by michaeldurkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Nov 11, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Michael, Thank you for your positive review. We are thrilled our Service Team provided you with a communicative, professional, and helpful experience. Thank you for choosing Frisco Chrysler Dodge Jeep Ram and we appreciate your recommendation.

November 07, 2021

Very helpful I was late and service was still just as perfect and not pushed aside for my tardiness More

by Sabina27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Nov 09, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

That is because Frisco Chrysler Dodge Jeep Ram is dedicated to your needs! We treat all of our valued guests as top priorities!

Nov 10, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

That is because Frisco Chrysler Dodge Jeep Ram is dedicated to your needs! We treat all of our valued guests as top priorities!

November 05, 2021

My service advisor and technician did a great job. I just wish that I didn’t have to wait from 7:30am to almost 2pm to get my car back. That was very tiring but other than that it was a pleasant experience. More

by Marcus Guthrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Nov 06, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Marcus, thank you for sharing your wonderful review of us here at Frisco Chrysler Dodge Jeep Ram. We strive to provide the best service possible for our customers. We value your business.

November 04, 2021

Reasonable price,fast service.They keep you posted on every step of the process..Convenient location. More

by Bienot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parrish
Nov 05, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hi there, Thank you for your positive review. We are thrilled you had a timely, professional and communicative experience. We are looking forward to your next visit with us here at Frisco Chrysler Dodge Jeep Ram.

November 03, 2021

Jorge Field was very thorough and helpful in taking care of my recent Jeep maintenance. More

by AGK13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carr
Nov 04, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram thanks you for the 5-stars and feedback. The team is glad your experience was thorough and helpful. We look forward to seeing you back.

October 28, 2021

They made the process easy and efficient. I would definitely recommend to other family and friends. More

by msly28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are happy to know that you had a positive experience with Tyler, and if there is anything else we can do for you, please let us know.

October 22, 2021

Finally found a Service Representative that listens…thank you, Edwin. Parts are on order; we’ll see if issues are resolved once new parts are installed. To be continued… More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Jimenez
Oct 22, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you, Billy! We're so happy to see that our team went above and beyond to provide you with the top-notch service you deserve.

October 21, 2021

I stopped by to get a state inspection and an oil change. My advisor, David, was amazing, friendly and took care of everything while I waited in the lobby. I highly recommend David if you are looking for a s More

by nadia_garcia92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brantley
Oct 22, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

We are glad you enjoyed your visit to Frisco Chrysler Dodge Jeep Ram! Thank you so much for your thoughtful review!

October 21, 2021

I had my truck there in April for the check engine light, and running hot. Spent over $600. Problem not resolved. Finally had a few days where I could be without it, so brought it back this week, for the More

by Herb H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Oct 22, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Herb, Thank you for sharing your review. If you would like to discuss your feedback regarding your recent service experience, please feel free to reach out to me. I look forward to connecting with you. Best regards, Brad Heitz Service Manager bradheitz@friscocdjr.com

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