Frisco Chrysler Dodge Jeep Ram - Service Center

I unfortunately had some mechanical issues with a Grand Cherokee and a Grand Cherokee L I recently purchased. Konan from the sales team and Davis from the service team have been great to work with and are Cherokee and a Grand Cherokee L I recently purchased. Konan from the sales team and Davis from the service team have been great to work with and are doing all they can to help me given the quality issues I experienced, and the current supply chain issues Chrysler Is going through which has resulted in my being without my new car for two months. The team at Frisco CDJR has made sure we have a comparable car to drive while they wait for the replacement part that is in short supply. Not an ideal situation for me or the Frisco CDJR team, but they are working with me and my wife to make this experience as good as they possibly can. The team at Frisco CDJR has been great given the circumstances. I will definitely buy more vehicles from Frisco CDJR given their service and their integrity in helping me resolve my quality issues and get my wife and I taken care of. And I live in a prosper a few miles from the Prosper CDJR! Well worth the drive to be treated professionally and with integrity! More

I brought in our vehicle and we were very happy with the service advisor as well as Robert Stickles the service manager. 5 Star service and we will be back! Mark Johnson service advisor as well as Robert Stickles the service manager. 5 Star service and we will be back! Mark Johnson More

Took awhile to accurately diagnose and get the right parts but our service agent, Davis, and the service manager were very user friendly and took very good care of us throughout the entire process. parts but our service agent, Davis, and the service manager were very user friendly and took very good care of us throughout the entire process. More

I had a 9:15 appointment for an oil change on my Jeep, however, on arrival I was told it would be a two hour wait. When I asked why don’t you honor appts I was told they had to take care of people who sho however, on arrival I was told it would be a two hour wait. When I asked why don’t you honor appts I was told they had to take care of people who showed up first thing in the morning. What’s the value of making appt? More

Terry in parts and both service advisors we have used went above and beyond to satisfy our needs. Highly recommend Frisco Dodge went above and beyond to satisfy our needs. Highly recommend Frisco Dodge More

I purchased a 2021 Jeep Grand Cherokee in June. Lowghan Tufford helped to make it a great experience. Just had my jeep in for first oil change. The service staff was very friendly and helpful. Thanks. Tufford helped to make it a great experience. Just had my jeep in for first oil change. The service staff was very friendly and helpful. Thanks. More

Got the part and installed. Only took 5 days before I had my car back. my car back. More

Car was done earlier than expected, was in and out in no time. Ron was knowlegable and great time. Ron was knowlegable and great More

I had a great experience the service member did a great job from start to finish he explained everything well and made sure I was taken care of job from start to finish he explained everything well and made sure I was taken care of More

I cannot say enough about Davis Pham and the service department!! Polite and respectful is putting it mildly! Great job! department!! Polite and respectful is putting it mildly! Great job! More