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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,130 Reviews
Call Service Center (855) 768-9103

1,130 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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September 15, 2024

Hunter and the service team did a great job of taking care of me and my vehicle. The estimated duration of service was spot on and despite being very busy on a Saturday, they were ready for me at my ap More

by Sean D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
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Sep 20, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram appreciates your positive feedback. We're glad our team met your expectations and valued punctuality. Thank you and take care.

September 15, 2024

Most people working in this service department are curt and unfriendly, and do the minimum to make the customer feel valued. My tech Davis during this visit. He provided professional consideration and ser More

by markvaldov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Davis pham
Report | Print
Sep 20, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We highly value your feedback here at Frisco Chrysler Dodge Jeep Ram. It's wonderful to learn that our Service Team delivered a professional and considerate experience. Nevertheless, I would appreciate the opportunity to discuss with you the level of customer service you received from our other staff members. Please email me your preferred contact details at your earliest convenience. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

September 14, 2024

Brian Foltz took great care of my car! I was in for a recall and Brian was able to expedite my service to get it completed in record time. He is an excellent Service Manager Advisor. More

by tmcki77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tez
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Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service advisor. We're pleased to know Frisco Chrysler Dodge Jeep Ram provided timely service.

September 14, 2024

Real good place to have your service done fast and with in promise time done More

by Nataliepena35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
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Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear you had a great experience at Frisco Chrysler Dodge Jeep Ram. Take care!

September 14, 2024

This dealership has always been good. Service advisor was very helpful and the service was very quick More

by Anush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Lindsey
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Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your continued trust in Frisco Chrysler Dodge Jeep Ram. We appreciate the kind words about our team and efficient service. Take care.

September 14, 2024

Davis Pham was super helpful and even washed my Jeep a second time to really get it clean. No better service. More

by ernestoh90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Report | Print
Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear you had a great experience at Frisco Chrysler Dodge Jeep Ram. We appreciate the feedback!

September 14, 2024

Did not honor the price on the mail flyer for oil change and rotation charge 50% more very disappointed. More

by planotxhvac@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for leaving us a review. Customer satisfaction is important to us, and I would like to speak with you regarding the experience you had with our Service Team and the price quote provided for an oil change and tire rotation. When you have a moment, please reach out to me directly to discuss this matter further. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

September 14, 2024

Customer service was excellent when I got my oil changed Staff is friendly and efficient. Welcoming and easy to talk to More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
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Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your feedback. At Frisco Chrysler Dodge Jeep Ram, we're glad you had a great experience with our team. Take care!

September 13, 2024

For all owners of a 392, please ask for Davis. He will assist you with any inquiries you may have. More

by Earl392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
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Sep 18, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the recommendation. Our team is always ready to help with your 392 needs at Frisco Chrysler Dodge Jeep Ram.

September 13, 2024

Everything was great. Service rep took great care of me and look to going back More

by brm337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle from service
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Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your review. We’re glad to hear you received great care from our team at Frisco Chrysler Dodge Jeep Ram.

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