Frisco Chrysler Dodge Jeep Ram - Service Center

Terrible service department and was duped by sales. In short, I paid extra for a loaner and maintenance program. This dealer makes you get approval for a loaner. I have a 2023 $75K vehicle with a wa In short, I paid extra for a loaner and maintenance program. This dealer makes you get approval for a loaner. I have a 2023 $75K vehicle with a warranty issue and I need approval for a loaner? Oh yeah, I also need to make a reservation for a rental car and then ask for reimbursement. I need to burn 3 hours of my time after spending for the platinum service? I'm going back to Range Rover and getting real service. Be cautious with this dealership and what they sell you by way of service. They cannot deliver. Not only that, but they did not even address the Autostart issues. Bad. Sadly, just another slime ball car dealership. More

This place was clear & transparent. Ryan worked with my maintenance program, and took care of my needs. Customer service was excellent. I will ge going back Ryan worked with my maintenance program, and took care of my needs. Customer service was excellent. I will ge going back More

Davis was very detailed with the scope of work, time it would take, and any additional questions I had. He made sure to keep me updated throughout the whole process. He was very friendly and professional. would take, and any additional questions I had. He made sure to keep me updated throughout the whole process. He was very friendly and professional. I would recommend him 10/10! More

The team was friendly, helpful and knowledgeable. They were able to work through our requests and schedule to help us. They were able to work through our requests and schedule to help us. More

I really enjoy working with 'Ryan Salinas', I like the customer service and service provided to my vehicle, please keep up the good work. customer service and service provided to my vehicle, please keep up the good work. More

Excellent. Piece of cake. Will do business here again for sure and will refer friends. Piece of cake. Will do business here again for sure and will refer friends. More

No The service department worked diligently to identify the sensor issue. I appreciate their hard work. the sensor issue. I appreciate their hard work. More

Great explanations; spent necessary time with me. I could not have had a better service technician. I could not have had a better service technician. More

We had our oil changed and we picked it up our truck with empty windshield wiper fluid and we were several over charged. We will not be back. empty windshield wiper fluid and we were several over charged. We will not be back. More