Friendship Hyundai of Johnson City
Johnson City, TN
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Quick easy and painless Brandon called me at home and we discussed the car and options I was looking for. Over the next couple days I had several colors to choose from and th Brandon called me at home and we discussed the car and options I was looking for. Over the next couple days I had several colors to choose from and the application was taken over the phone. On Friday (December 11) I went into the dealership and thanks to Brandon's hard work,my husband and I were in and out within 2 hours. More than happy with our new car and Friendship Hyundai. Brandon has since contacted me several times to make sure I was still satisfied. He'll be the only person I buy cars from in the future. More
Teamwork orientated staff. I knew what I wanted, as I reviewed ratings & prices on-line. I had called in ahead of time for an appointment. I was greeted @ the door, the car wa I knew what I wanted, as I reviewed ratings & prices on-line. I had called in ahead of time for an appointment. I was greeted @ the door, the car was brought up to the door. I inspected for build quality, paint, accessories, etc.. The salesperson answered all my questions. We went for a test ride. I ran a series of test on different roads & conditions. At this point I had a good feeling about the car & dealership, very profesional, & customer orientated. Went back settled on a trade in value. Did the paperwork, paperwork & fees explained to me by accountant. I decided to go with the extended transferable warranty. Met with service manager. The pick up time was left up to me. I called Kevin told him what time would work for me. He had the car cleaned & ready to go when I got there. We went, & filled it up. Did the final walk around, turned in the keys to my truck,& I was on my way. I haven't the 1st 3,000 Mi. service yet, so I can't comment on the service dept. As far as the people I've dealt with in sales & financing excellent experience. No time wasted, no sales pressure. So far I'm very satisfied wth the dealership & the vehicle. More
Not the best experience I purchased a vehicle from this dealership and felt like my experience could have been better. I asked, during negotiations, if Hyundai had a car pay I purchased a vehicle from this dealership and felt like my experience could have been better. I asked, during negotiations, if Hyundai had a car payment delay program like the other dealerships in the area and was told no by 2 different people. I saw a commercial a few days later for Hyundai stating that there was a program and payments could be delayed for 90 days. Also during negotiations, I was told what my car payment would be and it was something completely different when I reached the finance department. The gentleman that worked with us on the sales floor didn't give me very much information on the vehicle I purchased. I had completed some research before coming to the dealership and knew a little bit about what they offered and what was available. I asked more questions about the cars features than I thought I needed to. All in all, I would not refer anyone to this dealership. The car is wonderful. Dealership, not so much! More
Best dealership to do a transaction with This is the 4th Hyundai purchased by my family at this dealership and all where very pleasantly done with some negotiation needed but all in all got a This is the 4th Hyundai purchased by my family at this dealership and all where very pleasantly done with some negotiation needed but all in all got a great deal More
5 star dealership Anything you need or any questions you have they are there to help.I will definitely be doing business with Friendship Hyundai of Johnson City for yea Anything you need or any questions you have they are there to help.I will definitely be doing business with Friendship Hyundai of Johnson City for years to come. More
Excellent customer service, attention, and help. Definitely will be returning for service. Second car we have purchased from them. Very professional and hel customer service, attention, and help. Definitely will be returning for service. Second car we have purchased from them. Very professional and helpful. Got us just what we were looking for. More
Sales Associate went above and beyond Working with Randy Johnson was quite easy and we would definitely go back to him in the future. The process was quick and painless and we got a great Working with Randy Johnson was quite easy and we would definitely go back to him in the future. The process was quick and painless and we got a great car. More
Great experience Really liked the way we were approached. There was no pushing toward a vehicle that we were not interested. Will share my experience with those I know Really liked the way we were approached. There was no pushing toward a vehicle that we were not interested. Will share my experience with those I know and recommend this dealership without fear. More
great service awesome customer service. was greeted right when I came through the door. meet my needs for finding me the right car. will recommend to everyone I kno awesome customer service. was greeted right when I came through the door. meet my needs for finding me the right car. will recommend to everyone I know! More
Very impressed Told them exactly what I wanted over the phone & was delivered just that. Great pricing for a 2016 vehicle! Would work with them again and have alread Told them exactly what I wanted over the phone & was delivered just that. Great pricing for a 2016 vehicle! Would work with them again and have already recommended them for family and friends! :) More