Friendship Hyundai
Bristol, TN
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Excellent Dealership Sales and Service We were greeted by two salesmen when we arrived at the dealership. One was training the other and both were excellent to work with. They were courteo We were greeted by two salesmen when we arrived at the dealership. One was training the other and both were excellent to work with. They were courteous and did not make us feel pressured into buying. Sean did everything to make us feel like we were special and not just a couple looking for a new car. The other salesman in training rode with us on a test drive and explained everything about the car as we drove (We have forgotten his name but we know he came from California to work there. The finance manager was all to nice. He explained all the forms we had to sign and again did not pressure us into anything we did not want to do. More
Ioniq Our experience was great. I would recommend this dealership and Sean Davis to work with any time. I am glad to be in the Hyundai family again. Our experience was great. I would recommend this dealership and Sean Davis to work with any time. I am glad to be in the Hyundai family again. More
Dealership We had a a great experience thanks for working with us. We love the sonata's gas mileage. Thanks to Sean for all his help and patience with us. We had a a great experience thanks for working with us. We love the sonata's gas mileage. Thanks to Sean for all his help and patience with us. More
Great team! I visited the sister location in JC and the salesman who I had initial contact with failed to call me with information regarding some questions I had I visited the sister location in JC and the salesman who I had initial contact with failed to call me with information regarding some questions I had on a used car. Then, when we returned on a Saturday morning with the intentions of buying, they were in a meeting and nobody stepped out to speak to us. We left and drove to Bristol and I'm so happy we did. This team was in it to win it. From the sales manager, Waylon, to Chase, our product specialist, to Michael, the finance manager, to the guys in parts and service department. Everyone was friendly, knowledgeable, and helpful! And I LOVE my new Elantra!!! Thanks guys! More
Great job 2nd time to by a car from friendship and have always had a good experience. Thank you Justin for a visit and making this happen 2nd time to by a car from friendship and have always had a good experience. Thank you Justin for a visit and making this happen More
Sonata buying experience The staff at Friendship was very easy to work with. They went out of their way to be available and answer my questions. I would recommend them to fa The staff at Friendship was very easy to work with. They went out of their way to be available and answer my questions. I would recommend them to family/friends. More
Great Salesmanship/Poor Hyundai Finance Practices If they asked for the right confirmation of ability to pay we wouldn't have been turned down by Hyundai Financing. Check stubs are the smallest part o If they asked for the right confirmation of ability to pay we wouldn't have been turned down by Hyundai Financing. Check stubs are the smallest part of the picture for us. How about asking customers for bank reference letters or investment statements. Really tired of all the messages saying send another stub, another this or that. That being said, very impressed with the Sales staff at Bristol Hyundai We'll just deal with our own bank next time. More
Review Sean went out of his way to find me a car that I wanted. the options that I required in South Carolina then he sends someone down to South Carolina to Sean went out of his way to find me a car that I wanted. the options that I required in South Carolina then he sends someone down to South Carolina to pick up the car and bring it back to the dealership so I can test drive it so I'm very pleased with the car and Sean was real helpful in allowing me to get the car that I Wanted. More
Got the car I wanted! They worked with what I was looking for and my price range to get exactly what I wanted. Can't get any better than that. I showed up and it was all p They worked with what I was looking for and my price range to get exactly what I wanted. Can't get any better than that. I showed up and it was all prepared and ready for me after discussing on the phone what I was looking for. More
Happy Customer Matthew Ratcliffe was my salesman at Friendship in Bristol. He made the whole experience very pleasant and "pain-free". I was getting frustrated in Matthew Ratcliffe was my salesman at Friendship in Bristol. He made the whole experience very pleasant and "pain-free". I was getting frustrated in my car search by the time I talked to him. He actually helped to relieve my stress, and offered me options I had not previously considered. Also Billy (sorry I can't remember his last name) from the Johnson City location was so helpful to me when I stopped by there as well. Both were very thorough and knowledgeable; which helped me make the best decision for myself. The terrific warranty sealed the deal. I love my new Elantra! p.s. My friend who was with me at the time when I first talked to Matthew ended up buying one also! More