Friendship Ford

had to tow my car; would not start and the engine light had been coming on and off for sometime. also had been actually dying on me. 2021. they charged a huge bill. sadly later the engine light kept coming had been coming on and off for sometime. also had been actually dying on me. 2021. they charged a huge bill. sadly later the engine light kept coming on @times. i took it to another mechanic who in a short time stated that it was a engine valve problem. he could not believe this was overlooked. this upset me very much. i'm still paying on the bill friendson ford charged me. will have to pray that my car continues to go because i can't afford another one. More

Was great experience dealing with Nick Bryant no pressure and he did great job working our deal on 2021 Bronco Sport everyone at dealership went above and beyond. Beautiful Dealership designed for a great cu and he did great job working our deal on 2021 Bronco Sport everyone at dealership went above and beyond. Beautiful Dealership designed for a great customer experience. More

I have found the personnel to be very through servicing my vehicle. They are always friendly and answer all my questions about my vehicle. From sales to service it has always been very satisfactory. my vehicle. They are always friendly and answer all my questions about my vehicle. From sales to service it has always been very satisfactory. More

I am happy with the service and the friendliness of the staff and how fast they serviced my Escape and had it back to me. I appreciate everyone at Friendship Ford. staff and how fast they serviced my Escape and had it back to me. I appreciate everyone at Friendship Ford. More

These reviews are a joke. The employees are held hostage to these surveys and lean on customers to fill them out with all positive remarks to help them. My service was good. That is all I ask for. If I giv to these surveys and lean on customers to fill them out with all positive remarks to help them. My service was good. That is all I ask for. If I give it a 4 star rating, someone will be hurt. 5 star ratings would be reserved for something outside of the ordinary and that is not to be expected on every visit for then it isn't exceptional. The real proof of the value of the service is if I come back and this is my 3rd service with Friendship since I bought the vehicle. More

I have had my 2014 Escape serviced at Friendship since 2015 when I returned to northeast Tennessee. I have been so pleased with the service department that when I decided to buy a second vehicle I starte 2015 when I returned to northeast Tennessee. I have been so pleased with the service department that when I decided to buy a second vehicle I started at Friendship Ford. After test driving a new Escape I decided I wanted a 2018 or 2019 and was working with Adam Kriner to find what I wanted. A week ago I test drove a 2018 Titanium that I had not wanted to look at before. I wanted a panoramic roof and this Escape had everything I wanted except body color and panoramic roof. But Adam persuaded me to look anyway. I test drove it and told Adam I wanted to wait a week to see if what I wanted would come in. If it didn't I would come in to buy the Cinnamon Titanium. I went to the dealership and between Adam and Brian the financial guy I had one of the best car buying experiences of my life. And I have bought more than 25 new or used vehicles in my lifetime. I highly recommend Friendship Ford for both their service and sales. They make buying a vehicle comfortable and reassuring. For a woman buying a vehicle that's important. Many times I have walked away from buying at a dealership that was aggressive or patronizing. Friendship made me feel valued, comfortable with my decision and they worked with me to get the vehicle and the deal I wanted and would be comfortable with. The manager yesterday was very nice when he came to talk to me after the sake was complete. If you are looking for a new or used vehicle or just good service you should give Friendship Ford a try. I have been very pleased. Thank you, again, Adam and Brian. More