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Friendly Ford of Hamilton

Hamilton, NY

Overview
Reviews
Vehicles
4.9
274 Reviews
Call Dealership (315) 824-2440
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2536 NY-12B

Hamilton, NY

13346

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Showing 274 reviews

December 28, 2023

Katie was extremely friendly and helpful. She was very attentive. Always keeping in touch and keeping us updated. Would recommend this dealer to anyone. More

by unlvbs21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lazzaro, Katie Chlad
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Jan 03, 2024 -

Friendly Ford of Hamilton responded

We're grateful for your positive feedback about Katie's friendly and attentive service. It's wonderful to hear that her dedication to communication and updates enhanced your experience. Thank you for recommending our dealership - we look forward to serving anyone you refer to us.

December 28, 2023

Matt was absolutely a joy to work with. I am so happy with the vehicle we purchased. More

by antlerking123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
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Jan 03, 2024 -

Friendly Ford of Hamilton responded

Thank you for your kind words about Matt! We're delighted to know he made your experience joyful and that you're happy with your vehicle purchase. We strive for customer satisfaction and it's great to hear we've achieved it with you.

December 26, 2023

Work well with customers, prompt, explain things well, curious, very knowledgeable of the products and cars. More

by Jillscottnilles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lazzaro, Katie Chlad
Report | Print
Jan 03, 2024 -

Friendly Ford of Hamilton responded

We're delighted to receive your feedback about our team's customer service and expertise. It's great to hear that our promptness, clear explanations, and deep knowledge of our products and cars met your expectations. Thank you for acknowledging our efforts to provide a high-quality experience.

December 22, 2023

I needed a new truck and Richard at Friendly Ford made the process easy. Got a great deal! More

by timsuda798109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
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Jan 03, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with Richard at Friendly Ford. We're thrilled to know that he made the process of getting your new truck easy and that you're pleased with the deal you received. Your satisfaction is our top priority, and we're glad to have met your expectations.

December 19, 2023

The Oneida Castle Fire Department was very pleased with the sales team from Friendly Ford of Hamilton. The employees we worked with were very professional and met all our needs. We would strongly recomme More

by cgoodier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
Report | Print
Dec 22, 2023 -

Friendly Ford of Hamilton responded

We are honored to receive such high praise from the Oneida Castle Fire Department. Our team at Friendly Ford of Hamilton is committed to providing professional and attentive service, and we're thrilled to hear that we met all your needs. Thank you for your strong recommendation and for entrusting us with your vehicle requirements. We look forward to serving you and others in the community again in the future!

December 18, 2023

Rich Ryan is top notch. The truck I was purchasing was not going to be ready when I needed it so Richard had a beautiful loaner truck delivered right to my house within an More

by Great Experience
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Report | Print
Dec 22, 2023 -

Friendly Ford of Hamilton responded

We're delighted to hear about your excellent experience with Rich Ryan! It's fantastic to know that he went above and beyond by providing a prompt loaner truck delivery to your home and meeting you in your hometown for paperwork. This level of service is what we strive for at our dealership. Thank you for sharing your experience, and we hope you enjoy your new truck!

December 15, 2023

Britinie was great, I love my car! She made it so easy to buy my new car. Will be back. More

by mjcc1058
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britinie Landherr
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Dec 15, 2023 -

Friendly Ford of Hamilton responded

Thank you for choosing Friendly Ford of Hamilton! We're thrilled Britinie made your car-buying experience easy, and we're glad you love your new car. Your satisfaction is our priority, and we appreciate your positive feedback. If you ever have questions or need assistance in the future, don't hesitate to reach out. We look forward to serving you again!

Dec 16, 2023 -

mjcc1058 responded

Britinie was great! Thank you all your help.

November 30, 2023

Great place to purchase. Very nice staff. They make purchases easy and fast. Worth the drive. More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
November 30, 2023

Kaite Chlad was a great help. She made the buy experience easy and painless. I would recommend her to anyone looking to buy. More

by Seth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
November 29, 2023

Friendly, accommodating, honest. They go above and beyond to get the best deal for you. More

by rbarringer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Baker
Report | Print
Nov 29, 2023 -

Friendly Ford of Hamilton responded

Thank you for your wonderful review! We are happy to hear that you found us friendly, accommodating, and honest. We always strive to go above and beyond to get the best deal for our customers. We appreciate your trust and loyalty and we hope to see you again soon!

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