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Friendly Ford of Hamilton

Hamilton, NY

4.9
274 Reviews

2536 NY-12B

Hamilton, NY

13346

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Showing 274 reviews

April 12, 2024

Friendly Ford made buying a car a smooth, easy process. Katie- my salesperson- was extra helpful in my search for a used car. She was very knowledgeable and easy to contact with questions. Katie accommodat More

by Hmarshall2412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kramer, Katie Chlad
Apr 17, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience at our dealership, especially with Katie as your salesperson! We're delighted to hear that she made the car buying process smooth and easy for you, providing knowledgeable assistance and accommodating your schedule throughout your search for a used car. It's great to know that her organization and attention to detail contributed to making your experience pleasant. We appreciate your feedback and will be sure to pass along your kind words to Katie and the rest of our team. Thank you for choosing us, and we look forward to serving you again in the future!

April 10, 2024

Excellent customer service a pleasure to work with very caring and friendly l would give 10 stars if I could More

by Alex K
Recommend Dealer
Yes
Employees Worked With
Dave kramer, Katie Chlad
Apr 17, 2024 -

Friendly Ford of Hamilton responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our customer service and found our team caring and friendly. Your kind words and the gesture of wanting to give us 10 stars are greatly appreciated. We strive to provide the best service possible, and we're delighted we could make your experience a pleasure. We'll be sure to pass along your compliments to the team. Thank you for choosing us, and we look forward to serving you again in the future!

April 05, 2024

I just purchased a 2023 ford escape fully loaded 😁 when I wanted a new vehicle because I was not happy with mine britinie helped me and was able to get me a car in my range quickly!! Britinie and David lis More

by Mcilwain.kayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kramer , Britinie Landherr, Jesse Lazzaro
Apr 17, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your fantastic experience with Britinie, David, and Friendly Ford of Hamilton! We're delighted to hear that Britinie and David were attentive to your needs and quickly found a 2023 Ford Escape that you love and fits within your budget. It's wonderful to know that you found them respectful, knowledgeable, professional, and excellent to work with. Your decision to be a repeat customer is the highest compliment we could receive, and we look forward to providing you with the same level of service in the future. We'll be sure to pass along your kind words to Britinie, David, and the rest of our team. Thank you for choosing us, and enjoy your new Ford Escape!

April 03, 2024

Katie at friendly ford in Hamilton New York was very helpful throughout the whole vehicle buying process! More

by C.walsh3903
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Apr 17, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with Katie at Friendly Ford in Hamilton, New York! We're glad to hear that she was very helpful throughout your entire vehicle buying process. Your satisfaction is our top priority, and we're pleased that Katie could provide you with great support. We'll be sure to pass along your kind words to her and the rest of our team. Thank you for choosing us, and we look forward to serving you again in the future!

March 30, 2024

Was the easiest car purchase I’ve ever experienced. Costumer service was beyond anything I have been given in the past! Would definitely recommend. More

by saraechapman80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
March 20, 2024

Did the best for my needs and expedited very quickly. Would buy from them again. More

by joshuaa.marker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lazzaro, Katie Chlad
Mar 22, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with us! We're glad to hear that you are happy with your car buying experience with us. Your willingness to buy from us again is greatly appreciated, and we're delighted that we could provide you with a satisfactory experience. Thank you for choosing Friendly Ford of Hamilton, and we look forward to serving you again in the future!

March 13, 2024

I had an amazing experience when purchasing my Ford Maverick. Literally my dream vehicle, and in my price range! Katie was so kind, excellent communication skills, knowledgeable and so fun to work with More

by Caitlin D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave, Katie Chlad
Mar 18, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your amazing experience purchasing your Ford Maverick with us! We're thrilled to hear that we were able to help you find your dream vehicle within your price range. It's great to know that Katie's kindness, communication skills, and knowledge made your experience enjoyable, and that Dave was able to assist effectively on the finance end, ensuring everything was within your budget. Your high recommendation is greatly appreciated. We'll be sure to pass along your kind words to Katie, Dave, and the rest of our team. Thank you for choosing us, and we look forward to serving you again in the future!

March 08, 2024

It was a very good experience and easy. Everyone was very friendly and nice. Katie was great helping me out with my insurance and everything. More

by derickmiller1444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Mar 18, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with us! Your satisfaction is our top priority, and we're glad we could provide you with a great experience. We'll be sure to pass along your kind words to Katie and the rest of our team. Thank you for choosing us, and we look forward to serving you again in the future!

March 07, 2024

Got a new ride on the 13th it was long overdue first ford I’ve ever had and hopefully not the last but highly suggest going to check out Morgan Roberts as your sales person never felt so comfortable and laid More

by Colelewis98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kramer, Morgan Roberts
Mar 18, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your experience with Morgan Roberts and David Kramer at our dealership! We're thrilled to hear that you felt comfortable and laid back while purchasing your first Ford with us, and that Morgan's genuine approach made a significant difference. It's wonderful to know that David was able to secure an awesome deal for you as well. Your satisfaction is our top priority, and we're delighted that our team could contribute to a positive experience. We appreciate your high recommendation and look forward to serving you again in the future, hopefully with more Fords to come. Thank you for choosing us, and enjoy your new ride!

March 06, 2024

This was the best experience I've ever had with a dealership! Very highly recommended! More

by ALCLARK0812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Mar 18, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with our dealership! We're thrilled to hear that it was the best experience you've ever had and appreciate your high recommendation. Your satisfaction is our top priority, and we're delighted that we could provide you with such a great experience. Thank you for choosing us, and we look forward to serving you again in the future!

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