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Friendly Ford of Hamilton

Hamilton, NY

4.9
274 Reviews

2536 NY-12B

Hamilton, NY

13346

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Showing 274 reviews

September 08, 2022

Richard went above and beyond my expectations for the purchase of my new/used vehicle. More

by tammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 16, 2022 -

Friendly Ford of Hamilton responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

September 07, 2022

Worked with Richard Ryan and he was very honest and transparent.he even spoke to me about our deal on his holiday off!I definitely plan on using him again and will recommend him to friends and family. More

by Headknight93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard ryan
Sep 16, 2022 -

Friendly Ford of Hamilton responded

It is wonderful to hear that Richard was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about your new vehicle please feel free to contact us

September 06, 2022

I dealt with Richard Ryan, he was upfront with me about issues with the truck I wanted. The pick up date changed a couple times. But, they wanted to make sure that everything was working properly. Richard More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Sep 16, 2022 -

Friendly Ford of Hamilton responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.

August 31, 2022

Katie was great to work with. We couldn’t find what we thought we wanted, so she asked if we would consider a different make and model. We did and are super happy with our purchas More

by The Palmer’s
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Sep 16, 2022 -

Friendly Ford of Hamilton responded

We are so glad to hear that you had such a great experience and that Katie took good care of you while you were here in the dealership. Please feel free to reach out if you need anything in the future.

August 29, 2022

While I love my car, this dealership pushed my sale through fast and has asked me to come back (an hour drive one way for me) to correct issues that should have been taken care of before completing my More

by cusechick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie
Aug 31, 2022 -

Friendly Ford of Hamilton responded

We appreciate you sharing these concerns and immediately forwarded them to our management team. We are looking into tissues mentioned and thank you again. Kindly reach out to Mike Wilkinson, General Manager, at mikew@myfriendlyauto.com or 315-824-2440 so we can discuss this with you directly.

August 29, 2022

Working with Richard Ryan has been an Excellent experience. He worked extremely hard to get us the right deal into the right truck. I would definitely do business again with him and Friendly Ford o More

by Joey68s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Aug 31, 2022 -

Friendly Ford of Hamilton responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you.

August 25, 2022

This dealership has allowed me to get into a vehicle that suited me and and my needs. I also would like to thank Richard Ryan for the excellent service and guidance through our car buying process. More

by Melissa Rutan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
August 19, 2022

Incredible customer service. Fair and equitable deals. Katie was very helpful in finding a vehicle we wanted and making sure we got the best deal. We drove 2 hours and would d More

by Val
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
August 19, 2022

Katie sold be the best priced 2019 Volkswagen Atlas SELs within 500 miles and one of the cheapesf in the country. I knew it was well priced relative to the competitors and I had worked with Friendly Ford More

by nbrow100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
August 18, 2022

Katie was great. She got me what I needed at a better rate than I was offered elsewhere More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
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