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Friendly Ford of Hamilton

Hamilton, NY

Overview
Reviews
Vehicles
4.9
274 Reviews
Call Dealership (315) 824-2440
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2536 NY-12B

Hamilton, NY

13346

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Showing 274 reviews

December 30, 2022

The dealership had a very friendly vibe. The sales people made us feel very welcome More

by MJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie
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Dec 30, 2022 -

Friendly Ford of Hamilton responded

Thank you for your positive review! We are glad to hear that you had a great experience at our dealership and that our sales team made you feel welcome. At our dealership, we strive to provide a friendly and welcoming environment for our customers and we are happy to see that we were able to meet your expectations. Thank you for choosing us and we hope to see you again in the future.

December 29, 2022

Working with Katie was the best decision I made when choosing my first car. Friendly Ford made me feel like I was a part of their family and showed great attention to my car buying process. More

by Kristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chald
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Dec 30, 2022 -

Friendly Ford of Hamilton responded

Thank you for your positive review and for choosing Friendly Ford for your first car! We are glad to hear that you had a great experience working with Katie and that you felt like a part of our family. At our dealership, we strive to provide excellent customer service and we are happy to see that we were able to meet your expectations. We appreciate your kind words and we hope to see you again in the future. Thank you for choosing us!

December 28, 2022

Working with Katie was the best experience we’ve ever had buying a vehicle. She explained things well and kept us well informed through the whole process. She worked hard to get us at price point we felt com More

by Chris and Jenna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Dec 30, 2022 -

Friendly Ford of Hamilton responded

Thank you for your positive review and for choosing our dealership for your new vehicle! We are thrilled to hear that you had a great experience working with Katie and that she was able to provide excellent customer service. We appreciate your kind words about Katie's attention to detail and her efforts to get you a price that you were comfortable with. At our dealership, we strive to provide a seamless and stress-free car buying experience and we are happy to see that we were able to meet your expectations. Thank you for choosing us and we hope to see you again in the future.

December 20, 2022

The service is outstanding. Fast, friendly, honest, convenient, they take the stress out of the experience. I can not tell you how much respect I have for all the staff, espe More

by Cherblakem
Recommend Dealer
Yes
Employees Worked With
Katie chad
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Dec 30, 2022 -

Friendly Ford of Hamilton responded

Thank you for your positive review and for choosing Friendly Ford in Hamilton, NY! We are thrilled to hear that you had an excellent experience with our staff, especially Katie, and that our service was outstanding. At our dealership, we strive to provide fast, friendly, honest, and convenient service to our customers, and we are glad to see that we were able to meet your expectations. We appreciate your kind words about Katie and the rest of our staff and we are glad that your first car buying experience at a dealership was a great one. We hope to see you again in the future. Thank you for choosing us!

December 16, 2022

Richard did a great job initially dealing with me over the phone with pictures and text messages etc. This was really a time saver before I actually traveled down to the dealership with my vehicle. Great More

by dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard
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Dec 30, 2022 -

Friendly Ford of Hamilton responded

Thank you for your positive review and for choosing our dealership! We are glad to hear that Richard was able to assist you with pictures and text messages and that your experience with us was efficient. At our dealership, we strive to provide excellent customer service and we are happy to see that we were able to meet your expectations. We appreciate your kind words and we hope to see you again in the future. Thank you for choosing us!

December 14, 2022

This is not the first vehicle I have bought from the dealership. Friendly sales team “Morgan” was easy to talk with and finalize a deal. The manager was helpful too. More

by J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan
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Dec 15, 2022 -

Friendly Ford of Hamilton responded

Thank you so much for your review and for choosing our dealership for your automotive needs. We are glad to hear that you had a positive experience with our sales team, specifically with Morgan, and that the manager was helpful. We strive to provide excellent customer service and are sorry if there was anything that fell short of your expectations. We would love to have the opportunity to earn that extra star from you. If you have any suggestions for how we can improve, please don't hesitate to let us know. We value your feedback and would love the chance to make things right. Thank you again for your business and we hope to see you again in the future.

December 13, 2022

Great buying experience with Richard Ryan. He listened to my needs, worked (and, I mean WORKED) with the banks & helped put me into the perfect ride. I would definitely recommend the Friendl More

by eresate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan and David in financing.
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Dec 15, 2022 -

Friendly Ford of Hamilton responded

Thank you so much for your positive review and for choosing our dealership! We are thrilled to hear that you had a great buying experience with Richard Ryan and that he was able to help you find the perfect vehicle. We are glad to hear that you found our team to be respectful, honest, and friendly, and that you would recommend us to others. We appreciate your feedback and will be sure to pass along your kind words to Richard and the rest of our team. Thank you again for your business and we hope to see you again in the future.

December 12, 2022

Richard is the man. It took him less than 48 hours to get me into a truck that wasn’t even on their lot when I walked in. Can’t recommend him enough. More

by Eayrevoorhees
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Report | Print
December 12, 2022

Richard was honest, open and efficient. I am a very busy person and he was respectful of that, getting stuff done and owning up to his timelines. I had a great experience and honestly one o More

by EBD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Dec 15, 2022 -

Friendly Ford of Hamilton responded

Thank you so much for your kind words and for choosing our dealership. We are thrilled to hear that you had a great experience with Richard and that he was able to provide you with efficient and respectful service. We strive to provide the best customer service possible and are glad that we were able to meet your expectations. We appreciate your feedback and will be sure to pass along your compliments to Richard. Thank you again for your business and we hope to see you again in the future.

December 11, 2022

What a great experience from start to finish. Brittany went above and beyond to make sure we got a vehicle we liked and in our price range. She even delivered my new vehicle to me. I do recommend More

by Kelberg14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany
Report | Print
Dec 15, 2022 -

Friendly Ford of Hamilton responded

Thank you so much for your positive review and for choosing our dealership. We are thrilled to hear that you had a great experience with Richard and that he was able to help you find the perfect vehicle in such a short amount of time. It sounds like he went above and beyond to make sure you were happy with your purchase and we are glad that he was able to exceed your expectations. We appreciate your recommendation and will be sure to pass along your feedback to Richard. Thank you again for your business and we hope to see you again in the future.

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