Friendly Ford of Hamilton

Friendly Ford of Hamilton responded

Thank you for your positive feedback and recommendation! We're thrilled to hear that you had a great experience with us on your first visit. We strive to provide excellent service that makes every customer want to return. We appreciate your trust and look forward to welcoming you back again in the future. Thank you for choosing us!

Friendly Ford of Hamilton responded

Thank you for your positive review! We're delighted to hear that you found the communication great and the buying process quick and efficient at Friendly Ford. It's wonderful to know that our team lived up to our name by being very friendly. We strive to make every customer's experience smooth and enjoyable, and we're glad we succeeded with yours. We appreciate your feedback and look forward to serving you again in the future!

Friendly Ford of Hamilton responded

Thank you for your feedback on your experience at our dealership! We're pleased to hear that you found our team friendly, knowledgeable, and honest, and that they made the process simple for you. However, we apologize for the issue with the tonneau cover installation by our sister dealer. We take your satisfaction seriously and aim to resolve any issues promptly. Please contact us at your earliest convenience so we can correct the installation for you. We appreciate your understanding and look forward to making this right. Thank you for choosing us, and we hope to continue serving you in the future.

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience! We're thrilled to hear that you found the car buying process quick and easy, and that Katie was great to work with. At Friendly Ford, we strive to make every step as seamless and enjoyable as possible, and it sounds like Katie helped achieve just that. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new car!

Friendly Ford of Hamilton responded

Thank you for sharing your experience! We're delighted to hear that Katie and the team at Friendly Ford were able to assist you effectively, especially when you found yourself in a tough spot. It's great to know that they worked their magic to help you transition into a beautiful new car unexpectedly. Enjoy your new car, and we look forward to helping you again in the future!

Friendly Ford of Hamilton responded

Thank you for your positive feedback! We're thrilled to hear that our team went the extra mile to find the exact color of the vehicle you wanted in Pennsylvania, ensuring that your preferences were met. We strive to make the car buying process as easy and efficient as possible, and it's wonderful to know that we succeeded in providing you with a quick and satisfactory experience. Your happiness with your new vehicle is important to us, and we look forward to serving you again in the future. Enjoy your new ride!

Friendly Ford of Hamilton responded

Dear Dave, Thank you so much for taking the time to share your experience at Friendly Ford! We're delighted to hear that our service team was able to accommodate your urgent undercarriage issue promptly and effectively, especially without a prior appointment. Our aim is always to ensure that your vehicle is in top condition and that you are completely satisfied with our service. It's wonderful to know that the repair was taken care of to your satisfaction at no charge. Your gratitude and recognition mean a lot to us, and we'll be sure to pass your thanks on to the entire team. We look forward to continuing to serve you in the future! Warm regards, The Friendly Ford Team

Friendly Ford of Hamilton responded

Thank you for your feedback! We're glad to hear that you felt you received a fair price for your trade and new vehicle, and that our staff's professionalism stood out during your visit. At Friendly Ford, we strive to provide fair, transparent dealings and exceptional service for every customer. We appreciate your business and look forward to serving you again in the future. Enjoy your new vehicle!

Friendly Ford of Hamilton responded

Thank you for your positive feedback! We're thrilled to hear that you received excellent service and support, and that we could help you find a great deal within your budget. We strive to ensure all our customers are satisfied and delighted with their outcomes. Enjoy your new purchase, and we look forward to serving you again in the future!

Friendly Ford of Hamilton responded

Thank you for choosing Friendly Ford of Hamilton and for sharing your positive experience! We're delighted to hear that Katie went above and beyond to ensure you were fully informed about the Lincoln before your visit, even taking the time to provide detailed pictures. It's wonderful to know that the car met your expectations and that you're happy with your purchase. We strive to make every customer experience thorough and satisfactory, and it sounds like Katie embodied that commitment. Enjoy your Lincoln, and we hope to serve you again in the future!