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Friendly Ford of Hamilton

Hamilton, NY

Overview
Reviews
Vehicles
4.9
274 Reviews
Call Dealership (315) 824-2440
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2536 NY-12B

Hamilton, NY

13346

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Showing 274 reviews

January 21, 2023

We have been customers for years, service and sales, and every experience has been superior. The service manager is a “straight shooter” and our experience with buying a car was so pleasant. I highly recom More

by Umab71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike in sales, Paul and Sue in service.
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Jan 22, 2023 -

Umab71 responded

See write up above…

Jan 25, 2023 -

Friendly Ford of Hamilton responded

Thank you for your continued loyalty and support as a customer of our dealership for many years. We are thrilled to hear that every experience you have had with us, whether it be in service or sales, has been superior. We're glad to hear that the service manager is a "straight shooter", and that your experience buying a car was pleasant. We pride ourselves on providing excellent customer service and it's great to hear that we have been able to deliver that for you. We appreciate your recommendation and we look forward to seeing you again soon for all your automotive needs.

January 20, 2023

So easy to work with, my experience was awesome! I loved working with Katie Chlad :) More

by Jeepin_jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie
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Jan 25, 2023 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with Katie Chlad at our dealership. We are thrilled to hear that you found her easy to work with and that your experience was awesome. We pride ourselves on providing excellent customer service, and it's great to hear that Katie was able to deliver that for you. We appreciate your kind words and we're glad that you enjoyed working with Katie. Thanks again for choosing our dealership, we hope you enjoy your new car and we look forward to seeing you again soon.

January 19, 2023

A huge thanks to the Friendly ford team and my salesperson Richard for helping get me into a new vehicle. I highly recommend that you go and see them! More

by Mattspen12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard and Dave
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Jan 25, 2023 -

Friendly Ford of Hamilton responded

Thank you for taking the time to share your positive experience at Friendly Ford and for singling out Richard for his exceptional service. We are thrilled to hear that the team was able to help you get into a new vehicle, and we're glad that you had a great experience with Richard. We appreciate your recommendation and we hope to see you again soon.

January 14, 2023

We bought a vehicle from Friendly Ford of Hamilton and could not be more happy with our experience. We dealt with Dave Reynolds and he went above and beyond to make this happen for us. He was always avail More

by Trace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Reynolds
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Jan 15, 2023 -

Friendly Ford of Hamilton responded

Thank you for taking the time to share your positive experience for recommending our dealership. We are thrilled to hear that you could not be more happy with your experience, and that Dave Reynolds went above and beyond to make it happen for you. We will make sure to pass along your feedback to him. We appreciate your business and we look forward to serving you in the future.

January 11, 2023

I worked with Katie Chlad. First I spoke with her over the phone very friendly very helpful upon meeting her excellent person to work with answered any and all my questions More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie chlad. Sue in service
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Jan 15, 2023 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with Friendly Ford and for taking the time to recommend Katie Chlad as an excellent sales representative and Sue in the service department as an excellent service advisor. We pride ourselves on providing excellent customer service and it's great to know that we were able to meet your expectations. We appreciate your business and we look forward to serving you in the future. Thank you for choosing Friendly Ford of Hamilton!

January 09, 2023

Katie Chald done an awesome job . She knew every thing that I had questions about. More

by Kathleen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Jan 15, 2023 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with Friendly Ford of Hamilton and for taking the time to recommend Katie Chald as an awesome sales representative. We are thrilled to hear that Katie was able to provide you with the information and answers you needed, and that she knew everything you had questions about. We are proud to have such a knowledgeable and helpful sales representative like Katie on our team, and we will make sure to pass along your feedback to her.

January 08, 2023

Whole experience was excellent! Richard was wonderful to work with and answered all my questions. More

by jobrowneyes90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Report | Print
Jan 15, 2023 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with Friendly Ford and for taking the time to recommend Richard as a sales representative. We are thrilled to hear that your whole experience with us was excellent and that Richard was able to provide you with the information and answers you needed. We appreciate your business and we look forward to assisting you in the future.

January 06, 2023

Want to thank Morgan and the rest of the staff at Friendly Ford Hamilton for making my buying experience a pleasure-Morgan -u went above and beyond-Love my F150 Rocky Ridge! Thanks again More

by Lew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan,Jesse and Dave
Report | Print
Jan 15, 2023 -

Friendly Ford of Hamilton responded

Thank you for taking the time to share your positive experience with Friendly Ford of Hamilton, and for recommending our dealership and Morgan as your sales representative. We are thrilled to hear that you found your buying experience to be a pleasure and that Morgan went above and beyond to help you. It's great to hear that you love your F150 Rocky Ridge and that you're happy with your purchase. We are proud to have such a dedicated and helpful sales representative like Morgan on our team, and we will make sure to pass along your feedback to her.

January 06, 2023

Friendly Ford was the only spot in 200 miles that had an Expedition spec'd the way I wanted it. I tried calling local dealerships near me and it was a train wreck. Robocalls/emails but nobody would answer More

by katie.gorsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad, Cameron,
Report | Print
Jan 15, 2023 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with Friendly Ford of Hamilton and for taking the time to recommend our dealership and team members. We are glad to hear that you found the Expedition you wanted and that Katie made the process so simple, with excellent communication, fair dealings, and regular updates. We are also happy to hear that you had a positive experience with Cameron during the delivery and that you found our dealership to be a friendly and welcoming place. It sounds like Friendly Ford of Hamilton was the perfect choice for you, with no drama, ridiculous upsells, or pressure. We're glad to hear that you're telling your friends to make the drive to Hamilton when they need a vehicle and that you'll be back when the need arises. We appreciate your business and we look forward to serving you in the future.

January 06, 2023

Felt very welcome and comfortable while dealing with Friendly Ford! Great service as well! Very understanding and cooperative! More

by Jball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Report | Print
Jan 15, 2023 -

Friendly Ford of Hamilton responded

We are thrilled to hear that you felt very welcome and comfortable while dealing with us and that you had a great service experience. It's great to know that our team was understanding and cooperative throughout the process. We pride ourselves on providing excellent customer service and it's great to know that we were able to meet your expectations. We appreciate your business and we look forward to serving you in the future.

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