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Friendly Ford of Hamilton

Hamilton, NY

Overview
Reviews
Vehicles
4.9
274 Reviews
Call Dealership (315) 824-2440
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2536 NY-12B

Hamilton, NY

13346

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Showing 274 reviews

July 14, 2023

This is the first dealership that I have not felt pressured at. The staff was very knowledgeable and very personable. I will definitely use Friendly Ford for my future automobile purchases. More

by cmthorp3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Moore, Richard Ryan
Report | Print
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with us! We are delighted to hear that you felt comfortable and unpressured during your visit to Friendly Ford of Hamilton. Our knowledgeable and personable staff are committed to providing excellent service to our customers, and we're thrilled to know that you had a great interaction with them. We truly appreciate your trust in us and your decision to consider us for your future automobile purchases. We look forward to assisting you whenever you need us.

July 14, 2023

Very friendly indeed! Everyone I came in contact with was lovely, Especially Katie! She even left some adorable gifts in my new car! More

by margaretfitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for your kind words! We are thrilled to hear that your experience at Friendly Ford of Hamilton was filled with friendliness and that our team, especially Katie, made your visit enjoyable. Providing exceptional service and going the extra mile to make our customers feel special is what we strive for. We hope the adorable gifts add a little extra joy to your new car ownership! If you ever need anything or have any questions, please don't hesitate to reach out.

July 13, 2023

They were very friendly and helpful. Everyone went above and beyond to make sure we had everything we needed More

by mdenison2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Report | Print
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for your kind words! We are delighted to hear that your experience with us was positive and that our team went above and beyond to assist you. At Friendly Ford, customer satisfaction is our top priority, and we strive to provide a friendly and helpful environment for all our customers. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We truly appreciate your business and look forward to serving you again in the future. Have a wonderful day!

July 11, 2023

Richard did an amazing. ..he helped us find and take home exactly what we wanted. More

by wesselsjodi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Report | Print
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for your kind words! We're thrilled to hear that Richard provided you with an amazing experience and helped you find exactly what you wanted. Our team at Friendly Ford is dedicated to making sure our customers are satisfied and find their perfect vehicle. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business and hope you enjoy your new ride!

July 10, 2023

Matt was very helpful with me finding my new car! I’m loving my new ford bronco! Highly recommend. More

by beckyadams315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
Report | Print
July 10, 2023

Matt and the staff were very nice and cordial during the purchase. Matt not pushing and was very professional salesperson. I like that when I’m buying a vehicle. More

by michael.granieri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
Report | Print
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Matt and our staff provided you with a nice and cordial purchasing process. We take pride in offering a pressure-free and professional environment for our customers, and we're glad it reflected in your experience. If you ever need anything or have any further questions, don't hesitate to reach out. Enjoy your new vehicle, and we look forward to assisting you in the future!

July 04, 2023

Great sales person Cameron Russle … I beat him up pretty good on the deal and there were a couple minor defects with the pick up and got them taken care of… a man of his word.. the rest was smooth sailing… More

by Tom legacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Russell
Report | Print
Jul 17, 2023 -

Friendly Ford of Hamilton responded

We greatly appreciate your kind words! It was a pleasure assisting you in finding the right vehicle that suits your needs. Our team takes pride in providing excellent communication and making the car-buying process as smooth as possible. If you ever need anything in the future or have any questions, don't hesitate to reach out. Thank you for recommending us, and we hope you enjoy your new vehicle to the fullest!

July 04, 2023

Excellent communication, easy to work with and found the right vehicle for us. I would do business with friendly again and highly recommend Katie Chlad. More

by joe@fiver.org
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
July 03, 2023

Katie was a pleasure to work with. No sales push, just up front and honest. Thank you. More

by vlac farm
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for your kind words! We're delighted to hear that you had a pleasant experience working with Katie. Providing transparent and honest service is a priority for us, and we're glad that she made the car-buying process comfortable for you. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your business, and we hope you enjoy your new vehicle!

June 29, 2023

Richard went out of his way to make the purchasing of my vehicle easy and effortless! More

by krbald
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Report | Print
Jun 30, 2023 -

Friendly Ford of Hamilton responded

Thank you for your review and for recognizing Richard for his exceptional service at our dealership. We're thrilled to hear that he went above and beyond to make your vehicle purchase easy and effortless. Providing a seamless and enjoyable car-buying experience is our priority, and we're glad that Richard delivered on that promise. We appreciate your business and look forward to serving you in the future.

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