Friendly Ford of Hamilton

I’m 75 years old and my new F-150 has a very complex (to me!) computer system that I struggled to learn. Thankfully, the folks at Friendly (Katie Chlad in particular) were very patient with me and helped m me!) computer system that I struggled to learn. Thankfully, the folks at Friendly (Katie Chlad in particular) were very patient with me and helped me through the learning curve. More

Everyone we delt with was very friendly and would recommend them to anyone and go back for sure recommend them to anyone and go back for sure More

Jim Baker and his team did a great job finding me the truck I wanted. As well, the trade in value was fair, and they were able to find me a great bank for a competitive commercial loan. truck I wanted. As well, the trade in value was fair, and they were able to find me a great bank for a competitive commercial loan. More

We were in need of a smaller vehicle as my wife could no longer climb up into our F-150. I had done an internet request for information from Friendly Ford of Hamilton on the 2023 Ford Maverick. Jim Baker d longer climb up into our F-150. I had done an internet request for information from Friendly Ford of Hamilton on the 2023 Ford Maverick. Jim Baker did a follow-up call to me and explained that not only did they have none available, but Ford was no longer taking orders for them. At this point we were very disappointed, but Jim said if somehow one would become available he would give us a call. Tuesday afternoon he called and days that one just became available and he was calling as promised. We got to the dealership just before closing and everyone there was so nice. They all stayed long after closing as we talked over the details and took a test drive. Because of my wife's medical need, they wanted to get her into a comfortable vehicle for her, I felt real compassion from Jim and his associates. Wednesday came and we took our Ford Maverick home. The deal was real easy, I did not feel like I was dealing with salesmen but with actual compassionate human beings. I highly recommend Friendly Ford of Hamilton. Their name says it all. More

Buying my Maverick from Friendly Ford was a great experience. They were upfront, clear and honest and didn't play any games. The gave me a fair trade value on my old car and all the discounts I was e experience. They were upfront, clear and honest and didn't play any games. The gave me a fair trade value on my old car and all the discounts I was entitled to on the new one. The also didn't have any dealer markups on my new Truck. Unlike some dealers I have purchased from in the past, Friendly Ford negotiated the total out the door price upfront, before we even began to talk about payments. There was no pressure and everyone was friendly, laid back and great to work with. I would highly recommend Friendly Ford in Hamilton. More

Absolutely the best experience! Katie was so patient with us and guided us through the whole experience. We were looking forward a reliable vehicle and would not break the bank. She Katie was so patient with us and guided us through the whole experience. We were looking forward a reliable vehicle and would not break the bank. She found us the perfect truck. More

Everyone especially Matt and Brittany were great to deal with. They were fair with pricing. Very good at doing what they said they would do. with. They were fair with pricing. Very good at doing what they said they would do. More

Everyone was great to deal with, especially my salesman Richard with his above and beyond willingness to make my purchase smooth from beginning to end Richard with his above and beyond willingness to make my purchase smooth from beginning to end More

Katie chlad is the best and I’m so glad we were set up with her when we got there! with her when we got there! More

Rich Ryan was a pleasure to deal with. He made the whole experience of purchasing a new Truck outstanding. The Ford Truck he put me in was close to the vehicle setup I was trading in but w He made the whole experience of purchasing a new Truck outstanding. The Ford Truck he put me in was close to the vehicle setup I was trading in but with a lot more features...he nailed it on the first shot! He communicated with me through out the whole vehicle prep and I was very pleased with the vehicle. His attitude & professionalism was something more Sales People should learn from. I would highly recommend Friendly Ford and all it's Staff. More