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Friendly Ford of Hamilton

Hamilton, NY

Overview
Reviews
Vehicles
4.9
274 Reviews
Call Dealership (315) 824-2440
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2536 NY-12B

Hamilton, NY

13346

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Showing 274 reviews

September 28, 2023

Their name says it all. I was impressed with everything that happened from my initial call to my drive out of Friendly Ford in Hamilton with my new vehicle. I have purchased More

by rofitz551
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Baker
Report | Print
Sep 29, 2023 -

Friendly Ford of Hamilton responded

Thank you for sharing your wonderful experience at Friendly Ford in Hamilton! It's fantastic to hear that Jim Baker and the entire team provided you with such a positive and memorable car-buying journey. We greatly appreciate your kind words about Jim's professionalism, patience, and commitment to ensuring you found a vehicle that met your needs. Customer satisfaction is indeed our top priority, and it's clear that you had an exceptional experience. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle, and safe travels on the road! 🚗💨😊

September 24, 2023

Matt was such a great salesman. He helped us with every aspect of buying the truck from what fit our needs to what we could manage financially. We never felt pressured, and they wer More

by hdjschase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
Report | Print
Sep 25, 2023 -

Friendly Ford of Hamilton responded

It's fantastic to hear that Matt provided you with a great buying experience and helped you find a truck that met your needs and budget. We take pride in delivering top-notch customer service, and it's wonderful to know that you felt comfortable and not pressured during your purchase. We appreciate your kind words and your business. If you ever need assistance in the future or have more to share, please don't hesitate to reach out. Enjoy your new truck!

September 23, 2023

Katie was wonderful to work with. Fast and efficient sales and getting all paperwork done and vehicle ready in a timely manner!!! More

by spylman66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Sep 25, 2023 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience working with Katie. We're delighted to hear that she provided you with fast and efficient service, making your vehicle purchase a smooth process. If you ever have more to discuss or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new vehicle!

September 22, 2023

Katie was the best. Such a smooth transaction. She made everything so easy. Very helpful and so pleasant. More

by ddcraven1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Sep 25, 2023 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience working with Katie at Friendly Ford. It's wonderful to hear that she provided you with a smooth and pleasant transaction, making everything easy for you. If you ever need further assistance or have more to discuss in the future, please don't hesitate to reach out. Enjoy your vehicle!

September 21, 2023

Friendly Ford of Hamilton had great reviews so we decided to check them out. Matt Whalen was courteous, helpful & knowledgeable. We highly recommend this dealership! More

by lent334
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse Lazzaro, Matthew Whalen
Report | Print
Sep 25, 2023 -

Friendly Ford of Hamilton responded

Thank you for visiting us at Friendly Ford of Hamilton and for sharing your positive experience with Matt Whalen. It's wonderful to hear that you found him to be courteous, helpful, and knowledgeable. Your recommendation is greatly appreciated. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your vehicle, and safe travels!

September 19, 2023

Jim Baker and the complete staff at friendly ford where very friendly and fast at getting us into our new car,highly recommended will be returning in the future Mark&Linda More

by markthorp086
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Baker
Report | Print
Sep 25, 2023 -

Friendly Ford of Hamilton responded

Thank you for taking the time to leave this kind review for Jim Baker and the Friendly Ford of Hamilton staff. We're delighted to hear that you had a friendly and efficient experience, and we appreciate your recommendation. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new car, and we look forward to serving you again when the time comes!

September 18, 2023

We had a need, and Matt met that need. A vehicle with tow package. Outstanding More

by dlincoln2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
Report | Print
Sep 25, 2023 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with Matt at Friendly Ford. It's great to hear that he met your needs and provided you with a vehicle that suits your requirements. If you ever have any more needs or questions in the future, feel free to reach out. Enjoy your new vehicle with the tow package!

September 16, 2023

We had made an appointment with Katie for Monday. We drove out the Saturday before to see what was available. It was closing time yet two salesman came out to great us. More

by lizzycmoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad, Richard Ryan
Report | Print
Sep 18, 2023 -

Friendly Ford of Hamilton responded

We appreciate you sharing your experience with us! It's great to hear that even when you arrived near closing time, the sales team at Friendly Ford in Hamilton took the time to greet you and assist you. Customer service is a top priority, and they clearly demonstrated their commitment to ensuring you had a positive experience. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Enjoy your new vehicle!

September 13, 2023

Everyone was very nice, helpful, courtesy and easy to work with. I will definitely be back the next time I buy a vehicle. More

by wdam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Moore, Katie Chlad
Report | Print
Sep 18, 2023 -

Friendly Ford of Hamilton responded

We're delighted to hear that your experience with Friendly Ford was marked by kindness, helpfulness, and courtesy. Customer satisfaction is a top priority, and it's great to know that you found the team easy to work with. We appreciate your feedback and look forward to assisting you the next time you're in the market for a vehicle. If you have any further comments or questions, please don't hesitate to reach out. Thank you for choosing Friendly Ford!

September 13, 2023

Friendly ford team was great. Gave me good trade in value and super friendly and easy to work with. Jim baker did a great job selling me on my new truck and the financing team did More

by Jlosee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim baker
Report | Print
Sep 18, 2023 -

Friendly Ford of Hamilton responded

Thank you for taking the time to share your positive experience with the Friendly Ford team! It's wonderful to hear that you received a good trade-in value, had a great sales experience with Jim Baker, and secured a low-interest rate through the financing team. Customer satisfaction is a top priority, and it sounds like we exceeded your expectations. If you ever have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new truck!

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