Friendly Ford

Great experience!!! Joseph as well as other staff were more than approachable in helping me to find a vehicle that met my needs as well as also being in my price range. I Joseph as well as other staff were more than approachable in helping me to find a vehicle that met my needs as well as also being in my price range. If you want a positive, no hassle experience go see Joseph; you won't be sorry! Randy was also an amazing part of the equation in being able to identify a vehicle that was just right for me! My experience was one of a kind with these two employees! More

My first visit but definitely not my last From start to finish - i felt like the most important person in the dealership. We were given a deal too good to turn down - came in with one vehicle From start to finish - i felt like the most important person in the dealership. We were given a deal too good to turn down - came in with one vehicle and left with two.. More

Excellent experience ordering a new truck I had a fantastic experience working with Dave and Matt to order a 2017 Raptor. I first contacted them nearly a year ago and they were honest and upf I had a fantastic experience working with Dave and Matt to order a 2017 Raptor. I first contacted them nearly a year ago and they were honest and upfront that they were selling at MSRP but had a long waitlist (very few dealers were selling the Raptor at MSRP then). Come April, they got an unexpected round of allocations and Dave thought to call me and see if I was still interested - of course! Being from San Diego, I was able to do everything by phone/email and had no trouble arranging to have taxes paid to PA, my home of record where I will be registering the truck. They were fantastic to work with from order to delivery, and picking up the truck was a breeze - they sent me all the paperwork ahead of time so that I could verify everything before driving up, and then had the vehicle prepped in less than a day so that I could get it as soon as possible. Dave and Matt really went the extra mile for me and I would highly recommend them to anyone interested in buying a new Ford! More

Used car That sold me a car without a clear title now I am screwed now I don't have a car or the money and thay will not do anything That sold me a car without a clear title now I am screwed now I don't have a car or the money and thay will not do anything More

Sofast2get Stephen was friendly, approachable and not too pushy would recommend him to others, and most likely go back to Friendly Ford because of him thanks Stephen was friendly, approachable and not too pushy would recommend him to others, and most likely go back to Friendly Ford because of him thanks More

years in service mean nothing! I purchased a vehicle from Friendly Ford in 2012. I purchased the premium extended waranty for an extra $1700. The waranty stated 84 months from Jun I purchased a vehicle from Friendly Ford in 2012. I purchased the premium extended waranty for an extra $1700. The waranty stated 84 months from June 2012 to June 2019 or GET THIS 36,000 miles 36,000 miles was the fine print we were not made aware of. 36,000 miles would barely cover 4 years and the manufacturers waranty was 5 years. Why would we purchase something that stupid! Come to find out numerous others have been ripped off in the same way. The Ford Customer Resolution Center has been trying to contact the dealer who refuses the calls. The dealership this morning told the Resolution Dept that my vehicle vin # and name did not exist with them. Their extended warranties written in this manner border on fraudulant. Furthermore I went in to the dealership to look at vehicles (before I knew of the waranty issue) and was treated beyond rude! They told me I couldn't afford one of their cars, they told me the prices on the window sticker of the cars were incorrect and to add $5000 to the price. they told me I had poor credit and any payment for me would be $800 to $900 monthly. It was 8:30 on a Saturday night and the salesmen and managers were sitting back in their chairs with their feet on the desks. So rude! Hmmm, the didn't know me at all! I walked out never ever to return. Went right up to Team Ford and paid cash for a 2017 escape. Their loss Do not trust this dealership. Right now they are being investigated for writing fraudulant warranties and refuse to even work with the Ford Resolution Corporate offices. Watch the finance department, read every last word, or better yet CHANGE DEALERS! Team Ford is absolutely awesome! Super salesman. Ask for Lucky Lou. He knew everything about the car I purchased! You can trust the finance people who explain everything! And the management treat you respectfully!!! More

Graet experience! Easiest car leasing experience I could think of. I kinda knew what I was looking for but Friendly Ford and Grig made the who process very enjoyable. I Easiest car leasing experience I could think of. I kinda knew what I was looking for but Friendly Ford and Grig made the who process very enjoyable. I love my Explorer and thanks to Grig I know exactly what I'm driving , he explained all the futures and showed all the advantages of my beautiful car. When my lease expires I will give them another chance More

Great dealership I requested information via email, got the info emailed to me same day, went in next day to look at vehicle, closed the deal the following day after b I requested information via email, got the info emailed to me same day, went in next day to look at vehicle, closed the deal the following day after bringing my husband back to look at the car. Left for lunch and paperwork was done when I got back. Love the quick service. More