Friendly Ford
Las Vegas, NV
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Amazing customer service I Cane to get my car oil changed and was looking around the lot and was approached by Collin Gibson and he was an absolute pleasure to work with. I I Cane to get my car oil changed and was looking around the lot and was approached by Collin Gibson and he was an absolute pleasure to work with. I wanted to inquire about trading in my car and he helped me through the whole process. He made this experience the most exciting and stress free buy ever. I will be returning for all my future purchases and will refer all my friends abd family. Thank you Collin. More
Excellent experience. Very comfortable. This is a great dealership with a great staff. My agent, Colin Gibson was very knowledgeable and friendly throughout the entire experience. I would hi This is a great dealership with a great staff. My agent, Colin Gibson was very knowledgeable and friendly throughout the entire experience. I would highly recommend a trip to Friendly Ford if you are interested in a new or used vehicle. More
Awsome buy I was helpled to buy the car I was looking for and was even helped with all the financing made buying a car easy and effortless would definitely be ba I was helpled to buy the car I was looking for and was even helped with all the financing made buying a car easy and effortless would definitely be back to buy more More
Amazing customer service! We had a bad experience at another Ford dealership, but Friendly Ford was the opposite! Joseph was amazing at giving us what we wanted and more, for t We had a bad experience at another Ford dealership, but Friendly Ford was the opposite! Joseph was amazing at giving us what we wanted and more, for the price we wanted. Not one time did he try and sell us something we didn't ask for which we really appreciated. He listened to us, answered all of our questions, and got us our perfect truck that we are in love with! He truly puts the customer's needs and wants as his priority. I will tell anyone I know to see Joseph at Friendly Ford if they want an easy, comfortable, happy car buying experience. Thank you again, Joseph! More
Excellent service - we drove home in a vehicle that night We liked the fact that our salesman wasn't pushy, yet kept the search and the sale moving forward and that my kids were able to plug in their electron We liked the fact that our salesman wasn't pushy, yet kept the search and the sale moving forward and that my kids were able to plug in their electronic devices and could access the guest wifi. When we got there, we came for a specific vehicle - the only 2017 Expedition with 4WD left on the lot. The salesman that met us when we drove in knew the specific one we were talking about, and thought he had just seen it go out on a drive. We checked where it should be, and sure enough, it was out. We saw it come back in and a family of three come out of it. We stood back a respectful distance while their salesman showed them the vehicle. We asked our salesman specific questions, and more than once expressed our thoughts that it was a bust anyway, as this other family seemed very intent on purchasing it. Each time, our salesman just asked us to stick with him, to go ahead and look inside of it and to go ahead and test drive it - even as we saw the other family filling out paperwork for it inside. We were certain the vehicle was gone, but because of John's gentle persistence to just move forward, even to the point of filling out paperwork while the other family was still doing the same, we eventually got the vehicle! I watched as the other family walked away from it. We were very pleasantly surprised, and realized that John understood his business better than us, and by simply keeping us moving forward, we were able to drive home with our new vehicle that night! We appreciated the fact that everyone was there until well past 10pm, helping us get the deal done. Kim, our finance rep, was with us very late, and I was very surprised to see her bright and early the next morning when I stopped in to drop off the title to my (very) old Expedition. Kim and John both showed a sense of pride for working not just with Ford, but specifically at Friendly Ford. They were both awesome! More
They really are friendly Very personable sales staff. My salesman was Hugo and he was real, I didn't feel like I was spending my time with a salesman, but a person I could cou Very personable sales staff. My salesman was Hugo and he was real, I didn't feel like I was spending my time with a salesman, but a person I could count on to guide me in the right direction. Greeting by the sales manager made me feel valued. More
Fast and helpful Joseph is willing to go the extra mile (literally) to get the car you want. He drove to California to pick up my new car a day after we discovered it Joseph is willing to go the extra mile (literally) to get the car you want. He drove to California to pick up my new car a day after we discovered it and had it ready for me to pickup on my way to work the next day, moreover he worked a deal and it cost me almost nothing to transport it. Great job! More
Fast and easy You were the only dealer that had the car I was looking for. Do you all went smoothly and didn’t take all day. Thanks You were the only dealer that had the car I was looking for. Do you all went smoothly and didn’t take all day. Thanks More
COLLIN ROCKS!!! COLLIN is AMAZING!!! He is extremely knowledgeable he knows what he's selling and does not xxxxxxxx! He worked extremely hard to get my husband the F3 COLLIN is AMAZING!!! He is extremely knowledgeable he knows what he's selling and does not xxxxxxxx! He worked extremely hard to get my husband the F350 dually. He deserves salesman of the year! I've never had a salesman so thorough, respectful, kind, caring, and actually goes out of his way to explain in detail whatever question you have! Colin doesn't want to just put you in something you don't want! He wants to get you in the vehicle of your choice!! Go see Collin at Friendly Ford Las Vegas, NV!!! More
My beautiful Ford Escape! I had a completely amazing experience thanks to Colin Gibson for helping me and making this process quick and painless. I’d recommend everyone I know I had a completely amazing experience thanks to Colin Gibson for helping me and making this process quick and painless. I’d recommend everyone I know to go to friendly ford and contact Colin for any car needs. I felt like family was taking care of me and helping me get into a safe and beautiful suv. Anyone is in great hands as long as they have Colin assisting them at friendly ford. Excellent service ! More