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Friendly Ford
Las Vegas, NV
848 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 15, 2021
Excellent customer service . The service department is thorough,super competent and offer competitive prices. Very nice people. Get the job done in reasonable time without skimping in quality. thorough,super competent and offer competitive prices. Very nice people. Get the job done in reasonable time without skimping in quality. More
by Mslopinto
Employees Worked With
Larry Davis
January 15, 2021
Everything was great, the only complaint was the detail department. The truck was not Thoroughly cleaned, even after the 2nd time. We were very happy with everything else. Salesman was excellent department. The truck was not Thoroughly cleaned, even after the 2nd time. We were very happy with everything else. Salesman was excellent More
by slammeddually2000
Employees Worked With
Omari Holloway
January 14, 2021
Jose Chavez was awesome! Great customer focus, fast and thorough. Chris from Finance was also fantastic. We had a great time buying a fabulous car! thorough. Chris from Finance was also fantastic. We had a great time buying a fabulous car! More
by sk
Employees Worked With
Jose Chavez, Chris Montalvo
January 13, 2021
El was very professional and friendly in scheduling our appointment and then personally checking with the service techs to ensure our Sync system was repaired quickly. Originally the repair was scheduled t appointment and then personally checking with the service techs to ensure our Sync system was repaired quickly. Originally the repair was scheduled to take a few more days waiting for a part, but El expedited it and got the car repaired and returned to us the same day. More
by Tonybceo
Employees Worked With
El
January 12, 2021
Our service advisor, Bryan Guevara, helped us out greatly with our Mustang recalls. He was quick & reliable! Thank you we appreciate it! - Sixt RAC Team with our Mustang recalls. He was quick & reliable! Thank you we appreciate it! - Sixt RAC Team More
by Courtney
Employees Worked With
Bryan Guevara
January 12, 2021
Redhead was very friendly, showed me multiple vehicles and found me the one I needed, helpful in my negotiation. Then I met the friendly staff that set up my financing. Glad I stopped in and found me the one I needed, helpful in my negotiation. Then I met the friendly staff that set up my financing. Glad I stopped in More
by Tim Lundy
Employees Worked With
Reshad James, Beverly Moran, Bill Bosnos, Chris Montalvo
January 12, 2021
Courteous and efficient. Paul is a great Service Advisor. Always ready to help and solve any issues. Will be back with other vehicles. I'm a customer for the long term. Always ready to help and solve any issues. Will be back with other vehicles. I'm a customer for the long term. More
by Explorer Review
Employees Worked With
Paul Meese, Tony Rodriguez, Daysie Garcia
October 10, 2020
Thank You Daysie Garcia for helping my mom and I chose her dream car! Thank you for your patience, friendliness, and helping us get the best deal! Appreciate all your help and follow up calls! THANK YOU!! her dream car! Thank you for your patience, friendliness, and helping us get the best deal! Appreciate all your help and follow up calls! THANK YOU!!! :) More
by Vanessa G.M.
Employees Worked With
Daysie Garcia, Kip Fluth
September 09, 2020
Friendly Ford put in a black list because I complained about a service in a survey they sent to me In January 2020 I went to the dealer because I want to make the engine oil change in my F150 and I ask th about a service in a survey they sent to me In January 2020 I went to the dealer because I want to make the engine oil change in my F150 and I ask the service representative check an oil leak that I noticed to see how much cost to fix it if wasn't too expensive. They did the oil change and didn't check the oil leak. When I received the car I asked about the oil leak and he told me they didn't checked that if I want checked I need to pay for that revision and left my car more time. I asked the tech why they didn't told me this before the service to allow me decide if I want to do the service or not. I complained about it in the customer satisfaction survey sent it to me. I made an appointment for last Saturday (9/5/2020) under my name for my son's car to do the engine oil change to his Mustang, when the service person asked me for my name and open their system he told me that they cannot provide any service to me because I'm in Friendly Ford black list. This is a poor business practice. They put in a black list me because the tech didn't do correctly his job and I respectfully complained about it in the survey they sent me. More
by arigocu
Employees Worked With
Service Dept
