Friendly Ford

Friendly Ford responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your sales representative, Chris Metcalf, provided you with exceptional service and made your car-buying experience pleasant. We appreciate your kind words and thank you for choosing us. Enjoy your new vehicle! 🚗😊

Friendly Ford responded

Thank you for choosing Friendly Ford and sharing your positive experience! We're thrilled to hear that you had a great selection of new Mustangs to choose from and that Sara Reynolds provided you with awesome service. Our team takes pride in making the car buying process efficient and enjoyable, and we're glad you were able to drive home in your new car on the same day. It's fantastic to know that our dealership lived up to its name and provided a friendly atmosphere. We appreciate your feedback and look forward to serving you in the future. Enjoy your new Mustang!

Friendly Ford responded

Thank you for choosing Friendly Ford and sharing your positive experience with Mark! We're delighted to hear that he provided excellent service and took good care of you throughout the entire car buying process. We appreciate your continued support and thank you for being a valued customer. If there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you in the future!

Friendly Ford responded

Thank you for taking the time to leave us a review! We're thrilled to hear that Mark provided you with a great car-buying experience and that you're pleased with your 2023 Bronco Sport and 2019 Ranger. We'll be sure to pass along your kind words to Mark and our team. Thank you for choosing Friendly Ford, and we hope to see you again in the future!

Friendly Ford responded

Thank you so much for sharing your experience with Mark Yeatts at our dealership. We are thrilled to hear that Mark has become part of your family and has provided you with exceptional service over the years. We appreciate your recommendation and are glad to hear that he was able to get you into amazing vehicles with amazing deals. We will be sure to pass along your kind words to Mark and the rest of the team. Thank you for choosing us and we look forward to working with you and your family in the future!

Friendly Ford responded

Thank you for taking the time to share your positive experience with Joe at our dealership. We are thrilled to hear that he was able to provide you with the excellent service that our customers deserve. We appreciate your loyalty to our dealership and look forward to continuing to provide you and your family with great service in the future. If you have any questions or concerns, please do not hesitate to reach out to us.

Friendly Ford responded

Thank you for sharing your positive experience with us and mentioning Kyle Lacey and Jeff Mckee by name. We are thrilled to hear that they have provided you with exceptional service and have gone above and beyond to ensure that you are taken care of. Our team at Friendly Ford is committed to providing our customers with a comfortable and stress-free car-buying experience. We appreciate your business and look forward to serving you again in the future.

Friendly Ford responded

Thank you for your review and congratulations on your recent purchase! We're glad to hear that working with our team was a pleasure and that they made the process easy for you. We appreciate your business and look forward to seeing you again in the future. If you need anything in the meantime, please don't hesitate to reach out to us. Thank you for choosing us for your automotive needs!

Friendly Ford responded

Chris, We appreciate you taking the time to leave a review about your attempted purchase at our dealership. We are sorry to hear that you were not satisfied with our pricing. As we mentioned in our response to your Facebook post, we would like to clarify that the ongoing shortage of cargo vans has significantly impacted the market demand for them. As a result, the price of cargo vans has risen across the industry, which is reflected in our pricing as well. We are doing our best to provide competitive pricing under these circumstances. We also want to address your phone call inquiry. We have searched our records and were unable to locate any information about your call. We would like to learn more about your experience, including who you spoke with and what was said. Our team takes customer service seriously and we want to ensure that every customer has a positive experience. We appreciate your business and hope that you will consider giving us another chance to assist you with your cargo van needs. If you have any further questions or concerns, please do not hesitate to reach out to us directly.

Friendly Ford responded

Thank you for leaving us a review! We're happy to hear that Brandon provided you with great service and that you'll continue to trust him with your vehicle needs. We look forward to seeing you again soon!