Friendly Ford Lincoln

Recall service My car was on the recall list and was taken care of promptly - the service representative went above and beyond and fixed a seatbelt issue I had My car was on the recall list and was taken care of promptly - the service representative went above and beyond and fixed a seatbelt issue I had More

service I took my truck in for an oil change and service only took about 45 min. The tires were rotated ,the wiper blades were changed everything looked good. I took my truck in for an oil change and service only took about 45 min. The tires were rotated ,the wiper blades were changed everything looked good. More

Excellent service ! My vehicle had a service problem with the engine. Friendly Ford service dept took it in for repair and provided me with a very nice loaner car. They My vehicle had a service problem with the engine. Friendly Ford service dept took it in for repair and provided me with a very nice loaner car. They had the repairs completed much quicker than anticipated. The whole experience was awesome !! This is why I lease all my vehicles from this dealer and will continue to do so. More

Friendly Ford is professional, friendly and expedient. They provide excellent customer service. As soon as your car is done, they call you. You don’t have to call them. They provide excellent customer service. As soon as your car is done, they call you. You don’t have to call them. More

I went in with a couple of recall matters for a Ford Fusion. Was attended to promptly. Pat is very professional. I also had a door lock issue again attended to very promptly. The shuttle service was gre Fusion. Was attended to promptly. Pat is very professional. I also had a door lock issue again attended to very promptly. The shuttle service was great. More

Professional, experienced and professional All my new cars I have purchased from Ford expecting a quality product. Regarding the lease of our Edge from the sales person to the service manager All my new cars I have purchased from Ford expecting a quality product. Regarding the lease of our Edge from the sales person to the service manager I have received professional and diligent customer care. I would recommend purchasing and or having your vehicle serviced by Friendly Ford in Monroe. More

Quick and easy purchase. Larry gets insurance and all the necessary documents needed from my agent. Explains all the buttons and gadgets before I leave the dealership necessary documents needed from my agent. Explains all the buttons and gadgets before I leave the dealership More

Mostly Great The service I received was excellent. For the most part the persons that I dealt with were helpful, kind and considerate. I loved the Loaner. The service I received was excellent. For the most part the persons that I dealt with were helpful, kind and considerate. I loved the Loaner. More

Excellent Salesman Blaine was an excellent salesman and very very knowledgeable friendly and professional. Was not pushy at all and got everything done in a timely mann Blaine was an excellent salesman and very very knowledgeable friendly and professional. Was not pushy at all and got everything done in a timely manner couldn't have asked for a better experience. More

Nice to deal with The dealership is conveniently located. The people are pleasant to deal with. The process went smoothly with no surprises and everything was explaine The dealership is conveniently located. The people are pleasant to deal with. The process went smoothly with no surprises and everything was explained very thoroughly. More